One of the most common questions we’ve been asked over the past year is, “Do you do the Samsung Galaxy repair?” Until recently, we’ve had to say no because the cost of the replacement part was prohibitively expensive. We’re excited to announce that has been fixed (no pun intended). You can now get your cracked Galaxy S3 screen repaired without breaking the bank (pun intended).
JCD Repair is now offering the Kindle Fire screen replacement. This service is available at all of our stores (Chicago, IL; Madison, WI; Seattle and Redmond, WA) as well as through the mail. We currently ask for 48-72 hours but fully expect that within the month we’ll be doing this repair in under an hour.
Back in November of 2012 we decided to bring our iPhone, iPod, and iPad services to the Seattle area’s East Side. Initially we took a small and temporary office space in Bellevue. We are super excited to announce that after searching for a permanent space and a furious amount of construction work, we are officially up and running in our new Redmond, WA space. It’s located at: 16144 NE 87th Street in Redmond, WA, 98052.
For 4 years, JCD Repair has been fixing broken iPhone Screens. We’ve learned a tremendous amount about how to do this repair the right way. From the suppliers to buy parts from, to the exact tools and supplies to use, to small tips & tricks that make the repair go smoothly and turn out perfect. Recently, I filmed one of our top technicians doing an iPhone 4 screen replacement and we’ve decided to use this video for training our future employees. We thought maybe the rest of the world could benefit from this video, too, so we’re sharing it on this blog.
This past week were fortunate enough to be invited to Chicago’s ABC affiliate to discuss what to do with a broken iDevice (iPhone, iPad, or iPod Touch). It was the first time I’d ever been on TV and it turned out to be a pretty cool experience – despite some small nerves before hand.
We’ve been getting a lot of calls about fixing broken iPad Mini screens. This is definitely one of those repairs we want to start doing, so we picked up an iPad Mini with a cracked glass. Then did our first tear apart and diagnosed the repair difficulty.
Update on 2/4/13: We now have a small supply of iPhone 5 screens and are offering the repair for $189 plus sales tax. In-person repairs only for the moment. This is very aggressive pricing that basically covers our costs. We just got tired of not being able to help people out that were calling with a cracked iPhone 5 screen. Because of the high parts cost, we are not stocking a large number of these parts. So if you want to get yours fixed, give us a shout and we can get you scheduled for a repair. We will hopefully have another update soon announcing that the price is coming down and that mail-in repairs are available.
We’ve started getting lots of calls about iPhone 5 screen repairs. Unfortunately we don’t have a cost effective solution yet (nor does anyone else in the industry). A few of our suppliers have offered us replacement iPhone 5 screens for about $220 each – that’s our cost. Looking around at our competitors, I can see the same is true for them. If they’re offering the service, they’re charging $300-$350 for the repair. We think that’s way too high of a price and we’re going to wait to offer this service until the pricing comes down.
Yesterday marked a big day in JCD Repair history. At 5:34 PM we fixed a white, cracked iPhone 4S. This sale put our yearly sales over $1 million! That was the first time that has every happened to us and we’re pretty excited about it. Reading about billion dollar valuations has gotten so common that this might not sound like a big deal to you. But it is to us.
Recently I was asked to write for a great Chicago startup blog called Technori. A few weeks ago they had me do a three part series on time management. The ironic thing is, each post turned out to be pretty long and it took a fair amount of time to read all three of them. So I decided to distill the top points from each post right here in something much shorter and quicker to read.