We’ve spent a couple years building a new division at Jet City Device Repair doing iPad & Chromebook repairs for schools and businesses. We believe it’s a fantastic service and we’d like to greatly expand our customer base. To make that happen, we’re looking for an experienced VP of sales to head our sales team.
In the spirit of full disclosure, when I say, “head our sales team,” I mean, “Be our first real sales person, grow the business, and then build a fantastic team.”
Haven’t been to see us before? You should know we don’t just fix your cracked screen, replace your battery, repair a charging port or offer a dozen other services. We have the most fantastic people working for us! They turn the pain and suffering of a broken device into a truly remarkable experience.
But there was one problem with our old location on Southport & Fullerton: We had outgrown it. We were like tuna stuffed into a sardine can. So we’ve moved 1 mile straight east on Fullerton Ave to 2425 N Clark St. The new “can” is much bigger and allows our delicious service to be served up on a sufficiently large platter.
Bellevue has some fancy places to enjoy breakfast, but sometimes you just want to grab some grub. You know what I’m talking about. Not flashy, hip, chic or modern. Sometimes a tiny waffle on a plank of wood just won’t cut it. That’s why during our last Jet City meeting shop meeting, we went to Couzin’s Cafe in Kirkland (what better way to discuss the business of fixing iPhones & iPads for people than over a stack of pancakes and a bottomless coffee).
While setting up the new Jet City Device Repair location in Bellevue, we thought there was no better way to become acquainted with the city than stuffing our faces with delicious fried dough from Top Pot Doughnuts. Top Pot is a great place for our customers to grab a cup of coffee and a snack while we fix their iPhones and iPads. If you find yourself in Bellevue for any reason, you should stop by and enjoy some hot coffee, house-made sandwiches, and, of course, a doughnut or five.
We are very excited that our fifth store in the greater Seattle area is now open in Bellevue! Our official grand opening is January 2nd, and to celebrate we are going to have free coffee and donuts Monday-Friday from 10-Noon for the whole month of January! We hope you’ll stop in and say hi! Appointments are already available to book through our website www.jcdrepair.com.
One of the most stressful things about something happening to your phone is losing data. Those photos you just took of your newborn, a family reunion, or even that perfect vacation you just got back from, often only exist in one place. Your iPhone. If iCloud is turned on, copies are saved on Apple’s servers, and your other Apple devices might also be able to access that photo stream. But what if it’s turned off? Not only did your phone just fall into a lake, but all those memories might be destroyed along with it! When it comes down to it, an iPhone is replaceable, but your data isn’t. Continue reading “Is your iCloud back up turned on?”→
At Jet City Device Repair we take pride in creating a great customer experience. We think saving you time is one more way to do that.
Obviously we work hard to create a super high-quality device repair at a great price. That’s step #1 in a great service. We also do our best to hire friendly staff that can provide this service with a smile.
But we’ve found it’s the little things that really help set us apart: clean & comfortable waiting area, stores located in convenient locations, free coffee & snacks, multiple ways to schedule an appointment, open 7-days a week (most locations), open until 7pm on weeknights, and more.
This not only results in a premier device repair, but, if our customer reviews or the New York Times are to be believed, one of the best overall customer experiences with any business.
To continue improving on that, another area we’ve worked hard to improve is our overall repair time. In particular with the various iPhone devices. This is important for two reasons: waiting just isn’t fun and you probably don’t want to be without your iPhone for any length of time.
Through a series of efforts, we’ve been able to whittle our iPhone device repair from about one hour to 20 minutes!