We just received a 1-star review on Google My Business for our Chicago Loop store because we don’t fix the type of phone that someone owned. I responded to the person’s review and thought I’d post my response here as well because this is a question/complaint we do get from time to time.
The really important thing to note in this post is one of our core philosophies: We only do things we can be great at, and we are great at the things we do.
We’ve been undergoing some major changes at JCD Repair lately – all of them very good. I’ll be writing more about some of them in the future but the bottom line is that we recently received our first round of investor funding. The main goal of this new project is to expand our operations in the Chicago and Seattle areas. Our hope is to have 5-6 stores in Seattle and 3-4 in Chicago before the end of the year.