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How to Find a Great Employee Using Craigslist

If you’ve ever posted on Craigslist you know: Craigslist can suck. It gets exponentially worse when posting a job position. You will get this kind of response: “I want 2 work for u.” Really? That’s how you respond to a job posting? You will also get dozens of emails from headhunters and contractors trying to sell you their service. In general, it can be a huge waste of time that many small business owners don’t have.

That’s why I was so happy about a month ago when I received the following response to the Craigslist post we put out for our repair technicians:

It’s just a cell phone repair job, dude. Relax.

Craigslist job posting success! You see, a good post has 3 major objectives:

  1. Deter people of low ambition and/or talent.
  2. Filter out solicitors so you don’t even have to bother with them.
  3. And the most important goal: Find a great employee.

Continue reading “How to Find a Great Employee Using Craigslist”

Our Lincoln Park Staff

A better interview question & 5 steps to succeeding in your company.

I own a own small business and have done a lot of interviewing over the years. I’m the one sitting on the hiring side of those interviews, and there is one question that gets asked by almost every person:

“What opportunities are there for advancement?”

I hate that question because in my business, like most small businesses, there’s basically everyone doing the day-to-day work and then me. That doesn’t leave a lot of room for pre-defined corporate advancement. Yes, we have big plans as a company and hopefully those advancements will be in place some day. But I’d like to suggest, even if that happens, there is a much better question to ask: Continue reading “A better interview question & 5 steps to succeeding in your company.”

Our Lincoln Park Staff

My Response to a Customer that Questioned My Employees’ Integrity

We recently received an email from one of our customers concerning his daughter’s iPhone which was rebroken. Our warranty policy does not cover phones that are dropped and broken again but we had a new employee working when he initially called us and he was told we would refix it for free. When he came in, the employee that actually helped him that day, a different employee, told him we don’t cover new damage. He was very upset and requested to speak to the owner.

That would be me.

Because of the confusion, I decided we’d make an exception and fix his phone again at no charge.

Then later that day he sent me a very legalistically worded email which included the following couple of sentences:

Continue reading “My Response to a Customer that Questioned My Employees’ Integrity”

Our Lincoln Park Staff

Applying for a Job on Craigslist

About 4 months ago I did a post on how to find a good employee using Craigslist. We’ve used the techniques discussed in that post a few times since then and hired several great, new employees. That said, we still get a lot of responses from people that make me scratch my head. So I decided to complement that first post with some advice for prospective employees.

Continue reading “Applying for a Job on Craigslist”

Our Lincoln Park Staff

How to Find a Great Employee Using Craigslist

Craigslist Job Post Advice
Getting the most out of Craigslist.

If you’ve ever posted on Craigslist you know: Craigslist can suck. It gets exponentially worse when posting a job opening. You will get this kind of response: “I want 2 work for u.” Really? That’s how you respond to a job posting? You will also get dozens of emails from headhunters and Indian contractors trying to sell you their service. In general, it can be a huge waste of time that many small business owners don’t have.

That’s why I was so happy about a month ago when I received the following response to our Craigslist post:

“It’s just a cell phone repair job, dude. Relax.”

Craigslist job posting success! You see, a good post has 3 major objectives:

  1. Deter people of low ambition and/or talent.
  2. Filter out solicitors so you don’t even have to bother with them.
  3. And the most important goal: Find a great employee.

Continue reading “How to Find a Great Employee Using Craigslist”