Have questions? We've got answers.
Click a question to see the answer.
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Can you really fix my device?
Most likely - yes. We've had tens of thousands of broken iPhones,
iPads, and Samsung phones brought into our stores and in the vast
majority of cases they leave fully functional and looking great.
And with our free diagnostic service, you don't have to worry if
we can't repair it - if it's not something we can fix, you don't pay
anything.
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How will it look when you're done?
The part we replace will look as good as new. Of course, the
parts of your device we don't replace may still look used. For
example, if you have a cracked iPad, the front glass will look
like the day it rolled off the factory floor, but, if the back
of the iPad had scratches when you brought it in, those scratches
will still remain.
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How long does a repair take?
That depends on the device. We fix all iPhones in under an hour and
Samsung phones take about 2 hours. That means if you have an iPhone or
Samsung phone, we can get it fixed for you the same day you bring it in.
iPads usually require 2-3 days but we can sometimes get those done same
day, too.
