Reader View

Reader View – Tips and Tricks

The Internet can be a cluttered place on mobile phones. You’ll encounter ads, pop-ups, and unfriendly mobile web design. Reading an article from your favorite content creator can be a chore. Is it difficult to tell where an article ends and an advertisement begins? That is where “reader view” steps in.

It is difficult to tell what is part of the article and not an advertisement? That is where “reader view” steps in.

Today marks the end of your accidental ad-click woes. There is a little trick our trusted technicians like to recommend.  Reader View is essentially a stripped-down version of the article. There is just text and images. In your search bar, you will see a pair of A’s or script icon (the Reader button). This means that there is a Reader View version available for the page you are visiting.

Reader View Options

You can also customize how it looks to suit your preference. This can make reading in darker environments a lot easier on the eyes. Phone users who have trouble with small text can nudge up their font size too. To return to the normal article, just tap the search bar icon again. And there you have it.

For more mobile device tips and tricks, check out our YouTube Channel. We love helping out with mobile devices. Reach out if you have any questions.

Why Did My Phone Stop Charging?

Why Did My Phone Stop Charging? A Lint Story

The Silent Charging Port Killer

Have you noticed that it has become increasingly difficult to charge your phone? Do you need to hold your charging cable at weird angles just to make a connection? Wrapping or forcing your cable to charge are temporary fixes that can be harmful to your phone. Fortunately, there is a fix. It just might not be what you think. To answer the question, “Why Did My Phone Stop Charging?” we have to first shift our focus to a place that millions of people have in their very homes. The laundry room.

Pocket-Lint, Really?

Yes. Pocket-lint. We have worked on hundreds of phones with “broken charging ports”. A few of our customers have visited us after Apple told them they needed an expensive repair or even a new phone.

Over time pocket-lint and dust build up in the bottom of your charging port. As a result, every time you charge your phone, the lightning cable compacts the lint. Compacted in such a way that even canned air or duster can’t dislodge the debris. To remove the debris we need a narrow and rigid tool. Toothpicks will not work. If you don’t feel comfortable cleaning your charging port, bring it by one of our shops. We do charge port cleanings for free.

If you don’t feel comfortable cleaning your charging port, bring it by one of our shops. We do charging port cleanings for free.

Unfortunately, we do see phones that have damaged charging ports that can’t be fixed by a simple cleaning. Since these ports are one of the most vulnerable spots of your device, they can be affected by the elements of day-to-day life. As a result, your phone may need a charging port flex cable repair. All of our shops are equipped to do these repairs on-site. Don’t be stuck wondering, “Why Did My Phone Stop Charging?”. We have the solution for you.

Our Most Common Charging Port Repairs:

  1. iPhone 8 Charging Port
  2. iPad 2/3/4 Charging Port
  3. iPhone 7 Charging Port 
  4. Samsung Galaxy S8 Charging Port
  5. iPhone 8 Plus Charing Port

Contact any of our shops for more information on scheduling an appointment or setting up a mail-in repair.

 

Bellevue Shop

Around Town In Bellevue – Planning For Your Repair.

Have you ever forgot your phone somewhere? Being without the digital yellow pages or map in your pocket can make getting things done difficult. It can feel like it takes two extra steps to do anything. Jet City Device Repair wants to make your life easier. Not only do most of our repairs take less than an hour to fix, but we have also taken extra steps to make your repair experience as painless as possible. This includes our in-shop amenities and our technician’s local food and activities recommendations around town in Bellevue.

Visiting our Bellevue Shop

Let’s face it, waiting rooms can be boring. Our Bellevue shop wants to break the mold. For starters, we have hooked up free WiFi for every to use. This way you can bring in your laptop to get your work done. Our newest addition to the waiting area is our handheld Gameboy consoles. Give into the nerd nostalgia and play a game while you wait. There is also a collection of “How I Broke My Phone” stories which we have compiled from our customers. Get ready for a laugh. We also supply complimentary coffee and water for all of our customers too. Coffee (and water) is life.

Inside of Bellevue Shop

Around Town in Bellevue

Not a waiting room person? Not a problem. Use your repair appointment as an opportunity to check out the Bellevue Area or grab a bite to eat. Our staff has been trained on checking in devices to prepare them for repairs. Feel free to enjoy some offline time. You deserve it. There are some fantastic places just steps away from our shop. Our technicians have picked out their favorite spots in the area to check out.

1. Tem Sib (1020 108th Ave NE #100)
2. Ashwood Playfield (10820 NE 10th Street)
3. Cielo Cocina Mexicana (958 111th Ave NE Suite 101)
4. Honor Coffee (11011 NE 9th St B)
5. Bellevue Library (1111 110th Ave NE)

Reading Book

Photo by João Silas on Unsplash

Our mission is to make our customer’s lives better. We don’t think that mission just has to stop at the repair counter. Check out our reviews if you don’t believe it! We think that planning for your repair can make your experience not only painless but enjoyable. You now have more information while around town in Bellevue. Let us know if you have any questions about your repair. We are always glad to help out!

wallingford shop

Top 5 Spots Near Our Wallingford Shop

Jet City Device Repair in Wallingford wants to make getting your phone repaired a breeze. This is why we think planning for your repair can make life that much easier.  While we do offer some great amenities at our shop, the neighborhood itself has so much to offer. We decided to ask our technicians about their top 5 spots near our Wallingford shop.

At Our Shop.

Looking to have your phone repaired quickly and maybe catch up on some work while you wait? This is where we shine. We schedule appointments to get our customers back on their proverbial feet in no time. We want to go beyond only being quick. Our goal is to make getting your phone repair an enjoyable experience (don’t believe me? Check out these reviews). All of our locations have Free WiFi and coffee for you while you wait. We also have a hilarious list of “How My Phone Broke” stories from our past customers. There are some seriously funny ones in there. Seriously.

Wallingford Interior

Continue reading “Top 5 Spots Near Our Wallingford Shop”

Jet City Device Repair

Planning For Your Repair – Chicago

Hello Chicago! Are you thinking about having your phone fixed at our Loop shop? Our 30 minute iPhone repair time may not seem long but it can be quite a change of pace to be without your phone. Especially trying to navigate the city! Planning for your repair at our shop can make your experience even more seamless and hopefully enjoyable! Our customer’s come in during their work break, on their errand-run, or while they are just visiting Chicago. We wanted to put together a list of common activities our customers do while we are working on their device.

Our Amenities.

Are you stepping out from the office and still need to be online? We have your back. We have an awesome seated waiting area. There is free WiFi, power outlets, and coffee to drink to keep you going. Being without your phone, even 30 minutes, is not possible for most of the Chicago workforce. Not to worry, we have you covered.

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Providing a Great Customer Experience

How to Create a Great Customer Experience

A few years ago the New York Times wrote an article about Jet City Device Repair and customer reviews. The article is a bit dated (for example, we now offer a lifetime guarantee versus a 90 day warranty), but the basic point of the article is still relevant – we truly value customer feedback.

The article is about our logistics of asking for a review and how we handle bad ones, but it doesn’t dive into how we create a 5-star experience for customers (we have over 1000 5-star reviews across our stores). I thought it may be insightful for other business owners – or potential customers – to know how we do it.

Continue reading “How to Create a Great Customer Experience”

Apple Watch Repair

Apple Watch Repair – Same Day Awesomeness

The Apple Watch goes everywhere you go. It assists you in counting steps or can even help you find your iPhone that was lost under a couch cushion. But like it’s big brother, the iPhone, the battery ages and can be easily damaged. Unlike a smartphone, the watch is strapped to your wrist. This makes it even more exposed to the elements and potential damage. Like our manager Neal Dexter explained to USA Today, mobile electronics are getting more fragile and easy to break. Especially so with wearable tech. That is where Jet City Device Repair steps in. Our techs are proud to help and start offering the Apple Watch Repair.

Jet City technicians are awesome at what they do. Just check out our 1,058 5-star yelp reviews if you don’t believe us.

We have repaired our fair share of Apple Watch devices since they have been on the market. Here are the two most requested Apple Watch Repairs:

  • Screen Repair
  • Battery Repair

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lgphonerepair

LG Phone Repair – Fast, Affordable, and Easy

You asked and we listened. Now introducing the LG Phone repair at all of our locations in Seattle and Chicago.  We have recently broadened our repair horizons with our Google Pixel and OnePlus repairs and decided to add LG Phone repairs too. LG has been around for quite awhile now and is doing their best to compete with the top-guns like Apple and Samsung. However, like our store manage Neal Dexter explained to USA Today, there doesn’t seem to be any way around accidental phone damage. Life can be unpredictable sometimes. That’s where Jet City Device Repair steps in. We’ve honed in our craft to accommodate for the more recent models of the LG Phones repairs.

With just about a quarter million devices fixed and 100’s of 5-star reviews, we’re a repair company that won’t let you down.

Listed below are the most asked for LG Phone:

  • Screen Repair
  • Charging Port Repair
  • Battery Replacement
  • Headphone Jack Repair

Why choose Jet City Device Repair?

There are a lot of other repair companies out there to choose from. Selecting a company you can trust with your phone is an important decision. That is why we have gone fully transparent and shared exactly how we work on the LG Phones. Here is a video of our Loop shop Manager repairing a screen on a LG Phone. Check it out:

 

Visiting one of our shops.

At Jet City Device Repair, we understand that time is money. Being without a phone for a day just doesn’t work for some people! This is why our techs are practiced in diagnosing and repairing devices same day.  We’ve made OnePlus Repairs as simple as one-two-three….four. This is what to do:

  1. Locate the closest Jet City location
  2. Call, email, or text a shop to ask any questions or set up an appointment.
  3. Arrive at your appointment time to check in your device .
  4. Our techs get to work have you out the door inn about one hour. Help yourself to WiFi and free coffee while you wait.

Don’t live near one of our locations?

Don’t live near one of our locations in Chicago or Seattle? No problem. Mail-in orders are available for our customers anywhere in the country. Our same great technicians in shop have been trained to turn around mail ins with expert care and expediency. You will have you phone back in no time! Jet City knows that sending your device in the mail can sometimes be nerve wracking so we made a video about the best practices on how to do that.

We always have technicians standing by. Let us know if you have any questions at all!

OnePlus Repair

OnePlus Repair – Get Yours Fixed Today!

With more devices now available than ever before, we have been asked frequently about repairing One Plus devices. OnePlus has joined Apple, Samsung, and Google as one of the top 5 largest phone manufacturers in the US Market. Just like every other phone though, the OnePlus devices are not indestructible and susceptible to wear, tear, and breaks. One of our techs has recently talked with USA Today about how breakable modern mobile devices are. Our OnePlus repair offering is now live on our website and at all of our storefront locations.

With over a quarter million devices repaired and 100’s of 5-star reviews, we’re a repair service you can trust.

These are currently our most asked for OnePlus Repairs to date:

  • Screen Repair
  • Battery Replacement
  • Charging Port Repair
  • Camera Repair

Visiting our repair shop

Jet City Device Repair realizes that being without your phone for long is just not an option. This is why we have dedicated our efforts to master fast and high-quality repairs for OnePlus devices. We have tried to make setting up your OnePlus Repair as simple as possible. Heres how it’s done:

  1. Find your closest Jet City location
  2. Contact us to schedule an appointment or ask any questions.
  3. Come in to drop off your device at your scheduled time.
  4. We’ll have your device fixed in about one hour. Enjoy free coffee and WiFi while you wait.

Sending a Device in for Repair

We would love to help! Mail-in orders for customers anywhere in the country are currently available. We do our best to quickly turn around mail-in repairs to reduce the amount of time you are without your phone. Jet City takes every measure to make sure your device travels safely through the mail. We made a video about the best practices for shipping electronics.

Let us know if you have any questions. We are glad to help.

googlepixel

Google Pixel Repair. Schedule Today!

We are happy to announce the newest device we service to our growing repair repertoire: The Google Pixel.  Google is approaching the release of its fourth generation phone this year and continues to grow in popularity. Jet City Device Repair now repairs everything from broken screens to new batteries on nearly all released Pixel models. We recently spoke with USA Today about how breakable Apple and Samsung devices are. The Google Pixel phone is unfortunately no different. If you are the type of person who wants to get the most out of your phone’s life, we are here for you.

With over 250,000 devices repaired and 100’s of 5-star reviews, we’re a service you can trust.

Continue reading “Google Pixel Repair. Schedule Today!”