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Apple’s attempts to kill thousands of independent businesses

The cell phone repair business is estimated to be a $4 billion  industry (yes, Billion).  A big portion of those repairs are done by 3rd party repair shops – and Apple hopes to put an end to that.

Apple iPhone Repair GreedLet’s take a quick look at the timeline:

Here’s the thing, Apple got hit pretty hard with the error 53 code they put in. States all over the US started legislation for Right to Repair. Apple apologized for the error 53 debacle but they just got  more devious in their attempts to put 3rd party repair companies out of business.

Continue reading “Apple’s attempts to kill thousands of independent businesses”

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iPad 6 Tear Down and Screen Repair Details

iPad 6 Tear Down and Screen RepairIt’s official: The new iPad’s screen repair will be easy for us to do and low-cost. Our iPad 6 tear down shows that Apple has returned to a non-laminated screen construction (like the iPad 2, 3, 4, 5, and Air). This means the screen technology consists of a separate digitizer and LCD (compared to a fused construction like the iPad Air 2 or Pro models). This is good news because it means the iPad 6 screen repair will not require a new LCD every time you want to do a cracked glass repair. In other words, it will not be that expensive to fix the iPad 6!

Continue reading “iPad 6 Tear Down and Screen Repair Details”

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Apple’s Laminated vs Non-Laminated iPad Screen Repairs

We fix quite a few iPads for schools and have some thoughts on why, if you’re buying in bulk, you should purchase an iPad that has, as Apple calls it, a non-laminated screen instead of a laminated iPad screen. The reason is simple. iPads with laminated screens (like an iPad Pro) are much, MUCH more expensive to fix than iPads with a non-laminated screens (like an iPad 5 or 6). If you’re buying devices in bulk, your users will break them! So it’s important to have a plan for when that happens.

Continue reading “Apple’s Laminated vs Non-Laminated iPad Screen Repairs”

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New and Lower iPhone Screen Repair Pricing

We’re excited to announce our new and lower iPhone screen repair pricing. Don’t worry, though, it still comes with the same great service and high-quality that people have come to expect from us. The same fast service. The same lifetime guarantee. Just at a better price than ever before. The reason for the new pricing is simple: We’ve had a lot of success working with our vendors to get better prices and we want to pass our savings on to our great customers. Continue reading “New and Lower iPhone Screen Repair Pricing”

apple-greed

iPhone Battery Replaced Without the Long Wait

Did you recently read that Apple is slowing down your iPhone when the battery is going bad? Want to put your iPhone life back in order without buying a new iPhone? Or without standing in line?

We can help. We can help today.  We can help in about 15 minutes. We can do it for $49!

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Micro-Soldering Repairs for iPhone, iPad, Samsung, & More

In past year we’ve spent a lot of time and effort developing a few of our technicians into experts at micro-soldering repairs. We’ve sent people to soldering classes, purchased high-end equipment, spent tons of time researching, done a bunch of practicing, and fixed a lot of real-world, broken devices. We’ve become very good at diagnosing and fixing board-level problems because of these investments.

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Jet City Device Repair Versus Apple

Is the only advantage of an Apple iPhone repair their control the software? We think so.

Apple has shown they are willing to “break” a customer’s iPhone if fixed by an independent shop. “Break” is in quotes because the phone isn’t really broken – they’re just using their software to punish people that dare to use someone other than Apple to fix their device. One example is the 2016 error 53 “upgrade” (which kicked off the Right to Repair movement – something we support).

More recently, people have been seeing the following message when upgrading to iOS 11.0.3:

Note: Non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.

iPhone repair is a billion dollar a year business (that’s not a typo, it’s billion with a B). Apple wants all this revenue, and they have gotten extremely aggressive convincing (or punishing) people that prefer to use a different company. But outside of their control of the software (and willingness to use that control to harm their customers), do they really have an advantage?

We hate to toot our own horn but since Apple has decided to raise the issue of 3rd party repair quality, we feel the need to respond. The following may sound a bit braggadocios but it’s just the facts. Continue reading “Jet City Device Repair Versus Apple”

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Samsung Galaxy not charging? You probably need a new charging port.

Samsung Galaxy Soldering Repairs
A Samsung Soldering Repair

Is your Samsung Galaxy not charging? Or maybe you spend 5 minutes wiggling the cord around to make it work? You probably have a bad charging port.

We can fix that.

Over the past year we’ve purchased some high-end soldering equipment and trained some of our best technicians in the art of intricate solder work. This enables us to repair the charging port on many Samsung phones by simply desoldering the existing, broken charge port and soldering on a new one. This process saves you a significant amount of money on the repair. Continue reading “Samsung Galaxy not charging? You probably need a new charging port.”

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iPhone Touch Disease Repair

iPhone Touch Disease Repair
iPhone Touch Disease Repair

Has your iPhone’s touch screen stopped working for no apparent reason? Are you seeing gray bars at the top? Then you probably have the dreaded iPhone touch disease. This is where the solder on a small Integrated Circuit (IC Chip) fails and causes the touch screen on your iPhone to stop working (you will usually see gray bars at the top of your screen, too).

Your question might be, “Can you fix this?”

Our answer: “Yeah, we can fix that.”

Continue reading “iPhone Touch Disease Repair”

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Discontinuing iPhone 4 and 4S Repairs

It’s been over 6 years since the release of the iPhone 4S and 7 years since the release of the iPhone 4. We have decided it is time for us to discontinue these repairs for several reasons:

  1. High-quality, reliable parts have gotten hard to find.
  2. Very low demand. In the past month we’ve fixed about 2500 devices as a company and less than 20 of those have been the iPhone 4/4S.
  3. Our core values dictate that we are great at the things we do and that we choose to do things that we can be great at. Unfortunately, with only 20 repairs across 15 technicians in the company there is no way for us to keep all of our technicians great at this repair. It’s hard to be great at something you only do once a month or every two months (especially if the parts are questionable). In addition, it’s getting hard for us to train new technicians on this repair because we see it so infrequently.

For all these reasons, we will no longer be formally offering this repair.

That said, many of our stores do still have parts for these devices and at least one or two technicians that are great at doing the repair. If you need an iPhone 4 or 4S fixed, don’t hesitate to contact us and we’ll see if we can help.