Inexpensive Samsung Galaxy S3 Screen Repair

One of the most common questions we’ve been asked over the past year is, “Do you do the Samsung Galaxy repair?” Until recently, we’ve had to say no because the cost of the replacement part was prohibitively expensive. We’re excited to announce that has been fixed (no pun intended). You can now get your cracked Galaxy S3 screen repaired without breaking the bank (pun intended).

Cracked Samsung Galaxy S3
A customer’s cracked Galaxy S3

Update #1: The #1 question we get asked by people reading this post is if we fix the Galaxy S4. The answer to that question is now yes. Check out our Galaxy S4 Repair post.

Update #2: We received a lot of questions on this post and have done a separate post answering the top 12 questions we received. If you finish reading this post and have questions, check that post and comment there if you still have questions.

Before diving into details, let me say how frustrating it is as a company when someone needs your services and you can’t help them. It’s even more frustrating when you technically can help but other factors get in the way. Samsung Galaxy S phones have traditionally fallen into this category for us. We’ve always known how to fix them, but the costs have been prohibitive.

A full Galaxy S3 screen assembly runs about $250 on sites like RepairsUniverse. If we have to pay $250 for the part, there is no way we can do the repair for less than $300 (and probably more like $350). That’s too much for most people to pay. Plus we would have spend tens of thousands of dollars just to stock the parts in our stores. It wasn’t feasible to offer this service.

Galaxy S3 Repair Process
Steffen removing the cracked glass.

Until now.

We spent the last couple months investigating a few possible solutions to this problem. We discovered that the Samsung Galaxy S3 has an interesting construction. In particular, the digitizer (this is what senses your finger touches) is built directly into the LCD (the part that displays the picture). Samsung refers to this as Super AMOLED technology. This is different than most smartphones where the LCD, digitizer, and surface glass are three separate components that are all fused together. This fusion of parts means, even if the LCD and digitizer are still working fine, you need to replace them to replace the cracked glass.

Our hope was that this new construction of the Galaxy S3 would allow us to remove just the glass and reuse the LCD/digitizer. It’s the LCD/digitizer combo that’s the expensive part of the assembly. The glass is pretty inexpensive.

Through our research we discovered a set of tools and techniques that allowed us to separate just the glass from the rest of the components. The big trick, and what gave us the most trouble, was finding an optimal temperature to heat the surface glass to that allowed the removal of the glass from the LCD. If you don’t get it hot enough, the adhesive holding the glass down doesn’t loosen and you can break the LCD pulling on the glass. Get it too hot and you burn the LCD. Either way, you’re shelling out $250 for a full Galaxy S screen assembly. But if you get the temperature just right (we use an infrared thermometer to ensure this), the adhesive releases easily without damaging the LCD.

Fully Repaired Galaxy S3
Fully fixed and ready to go.

What does all this mean for you? It means you save a lot of money. Instead of paying $300+ to get your cracked Galaxy S3 screen fixed you pay, at the time of this writing, $119. That price includes the parts, labor, and a 6 month warranty. In addition, we can get it fixed for you the same day you bring it in. It currently takes about 2 hours but that should drop significantly over the coming month.

If you’ve been living with an ugly and cracked Samsung Galaxy S3 screen because it was too expensive to fix (or you didn’t even know it could be fixed), you now have an affordable solution.

Update #1: The #1 question we get asked by people reading this post is if we fix the Galaxy S4. The answer to that question is now yes. Check out our Galaxy S4 Repair post.

Update #2: We received a lot of questions on this post and have done a separate post answering the top 12 questions we received. If you finish reading this post and have questions, check that post and comment there if you still have questions.

171 thoughts on “Inexpensive Samsung Galaxy S3 Screen Repair

  1. Shawn says:

    Just had this repair done on my wife’s phone at the Madison, WI location after a nasty drop of a brand new phone. (We were planning to go buy a case and screen cover this weekend. Grrrr.) Looks great. Works great. So far, a great alternative to a new phone, reconditioned phone, or whole new LCD assembly. And yes, 2 hours and $119 as advertised.

  2. Christy says:

    I dropped my gs3 yesterday. My screen is cracked. Thankfully I had a screen protector on there, so it is holding it in place. My digitizer still works, the phone is fully functional. I need y’alls help.

    Only problem. I’m in Florida!! Do you have any advice on who to go to down here, or what is your turn around business via mail?

  3. kevin says:

    i cracked My Samsung gs3 it looks Nasty I cracked My Samsung gs3 it looks Nasty /: I Wanted to know if You can repair it I Live In Houston

    • We most definitely can repair your Galaxy S3 for you. You’ll need to use our mail-in service. Just pay for the repair online (find it on, mail it out to us, we’ll fix it and mail it back about 24 hours after we receive it. Feel free to shout back if you have any questions or problems.

  4. Laquita says:

    I dropped my galaxy s3 and it does come on however, the bottom lights come on but the screen is black. can you assist me?

  5. Justin says:

    My galaxy s3 was dropped and the screen went black. There are a few cracks and notifications still come through and the phone rings if called. The screen just stays black no matter what. Can you fix this?

    • Unfortunately if the LCD is broken (that’s what displays the picture underneath the glass), it’s much, much more expensive to fix. That LCD is really expensive. We would have to charge about $299 or more. Which is why, right now, we’re only offering the glass screen repair. Sorry we can’t help right at the moment on this.

        • We’re not quite ready to do Galaxy S2 repairs just yet. There are two big problems with the Galaxy S2 repairs: The parts are a lot more expensive and every carrier has a different version. Over the course of the next month we’ll be settling on a supplier for these parts and will begin stocking them in our stores. I fully expect we’ll be offering this some time in the middle of June and the cost will probably be about $150.

  6. Preeti says:

    I have the factory unlocked international version of the phone. I dropped it and there are cracks on the screen. Other than that, it seems to be working fine.
    Do you guys fix the international version? Can you tell me how much it will cost me?

    • We can fix all versions of the Galaxy S3 so your unlocked international version will not be a problem. The repair process does not touch the software settings at all. We simply replace the front glass. This process will leave your unlocked status in tact. Since we’ve been updating the pricing from time-to-time on this the best thing to do is check out the repair on our website for the latest pricing.

  7. Galaxy S3 and the screen is black. Got the front glass off and ready to replace but since there is no display there seemed to be no point. One diagonal crack across the lower corner of the back glass. repairable? thanks in advance. (confused about the 2 glasses, lcd, and digitizer.)

    • As the post says above, Samsung redesigned the GS3 so that the digitizer (what senses your finger touches) is built into the LCD (what displays the picture). That’s component is the really expensive part. If that’s broken, you’ll need to buy a full assembly (I recommend a reputable eBay seller for that). It’s going to cost you around $200 just for the part.

  8. Mike D says:

    I heard the price of the LCD/Digitizer will be going down when the S4 is released, is that possible true?

    • The price on the S3 full assemblies might come down slightly now that the S4 is out but I wouldn’t expect it to change by much. For example, the Galaxy S2 screens for an AT&T or Verizon phone still run about $130 on eBay (from a US seller) even though the S3 has been out for quite awhile. Do a quick search on eBay or Amazon for “Samsung Galaxy S2 Digitizer AT&T” and you’ll see what I mean. If you get them from China, which will take a couple of weeks, you can get them for less – about $100.

      So with that said, I don’t expect the Galaxy S3 full, screen assemblies to drop by much over the next few months or even year.

  9. Caitlin says:

    My screen is really cracked. But the glass has started to chip out. It’s not on the screen, just down around the menu button. It’s just the screen starting to fall off. Can that still be fixed?

    • We can definitely still fix that. The way the GS3 is designed and built, that front glass goes from the very top to the very bottom – including around the speaker at the top and the home button at the bottom. Our standar repair will replace all of that glass. It’s our standard screen repair service if you’re interested.

  10. I have the same problem as Justin and Richard above (broken digitizer). Are you able to fix it if I provide the part? There is a very good how-to video on YouTube, but I prefer to let the pros take care of it.

    • @Jacob: We do not use customer supplied parts for several reasons – mostly related to quality. There’s a big difference in the quality and purity of parts on the market. Some manufacturers out there are selling glass that has air bubbles or scratches on it and we don’t want to be responsible for those defects. So we only use our own parts. That said, the glass on the Galaxy S3 is not the biggest part of the expense – it’s the work and expertise to get the glass off without breaking the LCD, clean the LCD properly (it’s covered in a layer of adhesive after the glass comes off), and put in a new piece of glass that sits properly and stays secured.

      If you do decide to go ahead and try this repair yourself, be extremely careful not to overheat the glass (you can create permanent burn marks on the LCD) but you need to get the glass hot enough to release the adhesive holding it to the LCD. If you don’t do that, then you can crack the LCD as you pull the glass off.

      If you break the LCD while you do the repair, you’ll have to spend about $200 on a new, full assembly.

  11. Monique says:

    Hello, I plan to ship out my cracked (screen) samsung galaxy s-3 to your Illinois location tomorrow. Usually when a package gets delivered and I’m not home, it gets taken to the leasing office for a signature, is that alright for when the phone gets returned?

    • Our return shipping policy is to always send packages USPS Priority Mail with a signature confirmation. If you’re not home, they usually take it back to your local post office and hold it for you to pickup.

      I know for some people that’s a little bit of a pain but the reason we do it that way is it makes the entire process much more safe for your phone. It not only gives a tracking number, but allows you to examine the package before signing and make sure everything looks good. Since we switched to that requirement about 3 years ago, we have had no serious problems with shipping.

      Let us know if you have any other questions on this issue.

  12. Jajalolzki says:

    Hi, im from philippines, i dropped my phone 3 months ago and i cant afford to pay 10000php(around $250 too) for labor and parts so im just using it for surfing. but now i ask samsung center how much itll cause, it says 8000php($200), still freaking expensive he he he! do you have any service here in Philippines by way? thanks!

  13. ireian says:

    hii have a galaxy s3 and i dropped my device and now my screen is cracked plus it has turned black can you guys help me???

    • As some of the previous comments point out, we currently only fix the cracked glass on the Samsung Galaxy S3. If the LCD (or the picture underneath) is damaged, it is fixable but the parts cost alone runs about $200 – just for the parts. Because of this high cost, that is not currently a repair we are doing. However, I am meeting with a potential new supplier next week and we might be able to bring that parts cost down a bit. Even so, I don’t expect us to be able to offer the glass AND LCD repair for less than $250 (and probably more like $275).

      Check back in a couple of weeks and we might have that repair available.

  14. ivette camacho says:

    I live in summit about 25 mins away from your location i was wondering if get my screen fix is it worth it ? I just drop my s3 today it works fine just that my screen is cracked badly.

    • Hi Ivette. If you live in Summit, IL I definitely think it’s worth bringing your Galaxy S3 into our Chicago store. The repair will take about 90 minutes to 2 hours and cost a lot less than trying to get a new phone. I also believe our pricing is significantly less than what the insurance deductible is. In addition, our Chicago shop is located on the edge of Lincoln Park so there’s a ton of good restaurants and shops just down the street.

      If it’s more convenient for you, we are open on Saturdays and Sundays so you might be able to avoid traffic and enjoy a weekend day in the city. Feel free to contact us to setup an appointment.

  15. Chike says:

    Do you sell the glass screen seperately?
    I can replace it myself, but the screens I am finding online have lots of complaints about being scratched and dull, I am hoping the screens you use are of much better quality.

    • We do not sell the individual glass. My suggestion, if you’re going to do it yourself, would be to find a supplier on Amazon. Amazon is better than eBay for this because Amazon actually rates the parts and not the seller. So you’ll know this is an actual good component. We do occasionally come across a bad screen in our inventory but, since we have a lot of them in stock, it’s easy for us to just set that one aside and use a different glass that works.

      That’s the best advice I can offer at the moment on this.

  16. alex says:

    Im confused, my s3 has the glass only cracked, touch and LCD works fine. On eBay glass only is about 15 and 20 for glass and digitizer, only difference seems to be a small cable, most videos say you don’t need the cable. So is the issue purely glass and cosmetical or does the digitizer go between glass and LCD? I just want to understand this

    • As the post mentions, the digitizer is built into the LCD. So you definitely do not want to buy a glass that has any kind of connector on it. You just want the glass. My guess is that the sellers offering the glass with a connector on it are trying to take advantage of unsuspecting buyers. My recommendation, if you really want to try this yourself, is the same I made to Chike a bit ago: Find a seller on Amazon instead of eBay and make sure the product you’re looking at has a number of reviews and is highly rated. That said, the process of removing the old, broken glass is not trivial. It takes a lot of care and patience.

  17. anthony says:

    There is a crack in my daughter’s s3.
    Bottom left next to home button is where the worse damage is. It appears a little crushed in that are. There are two thin cracks running the length of the screen. However the screen is working fine. Is it possible that it will be ok or is it inevitable that the phone will lose functionality?

    • There are two possibilities and it depends on exactly what’s wrong with your daughter’s phone. If it’s only the front glass that’s broken, that can be replaced at a fairly low price and everything should work fine. If by, “…two thin cracks…” you mean that the picture underneath the front glass is actually broken and discolored, then you will need a much more expensive repair. Again, it can be fixed and returned to full functionality but it’s going to cost a lot more in this second case.

      Feel free to comment again to let us know exactly what’s wrong or email us a picture and we can let you know for sure. Our email is

  18. Wendy says:

    Hi! I just dropped my GS3 today, the case flipped right off and the whole top half of the screen is cracked. Everything works fine, it seems to just be cracked. I am hoping that I can drop this off to your Chicago location on Sunday and get it fixed and back that day. Perhaps you can also recommend some cases that would be better protection for my phone.


    • Sorry to not comment on this sooner – I was away from my computer over the weekend. It looks like you came in to our store yesterday and were able to get your son’s phone fixed. Let us know how it’s working.

      Also, for others wondering the same thing as Wendy, we do fix Galaxy S3 phones the same day we get them. Depending on how badly it’s cracked and what color it is, the repair can take from one to two hours. So we definitely recommend you give us a call to setup a time to bring it in if you live near one of our repair stores.

  19. Devanie says:

    I cracked my LCD screen, and have been looking into repair like crazy, and the cheapest I could find is for $187, but the issue is, I don’t have that money to shill right out of my pocket. I’m stuck in a minimum wage job, my hours just got docked, and I’m still having to pay for a phone I don’t even get to use anymore. Does this price run on an LCD screen repair as well? I’m also in Missouri, so would you take a mail in?

    • I’m sorry to hear about your phone. Unfortunately, if your LCD is cracked (the part that actually displays the picture) then you’re going to need a much more expensive repair. You’ll need the entire front screen assembly replaced – the glass AND the LCD. So in answer to your question, no, our service is only for a cracked front glass. Not for a broken LCD. We are working on finding a lower cost supplier of the LCD screen and hope to have something soon, but it will definitely be more expensive than our glass only repair.

  20. Katie Wolf says:

    Are you guys able to fix the S2’s? I recently dropped mine on cement(screen side down) and the screen is not damaged, but its completely black. The phone still starts up and I can still hear the touch noise but I cant see what I’m touching. I’m guessing it has something to do with the LCD in the phone. I called my local cell repair store and they told me it would cost 200 plus tax. Not in my price range. HELP!!!!!

    • As of right now we are not fixing the Galaxy S2. I’m actually going to meet with a supplier this week to try to find a reasonable priced supplier for the S2 screens. Our hope is that in the next couple of weeks we’ll be able to offer that repair as well but it is definitely going to be more expensive. Probably in the area of $199. Believe it or not, the S2 is more expensive to fix than the S3 because of the way it’s designed and built.

      Check back with us in a couple of weeks and we might be able to help.

  21. Ahmed Fathy says:

    I need an advice , since i’m working in Saudi Arabia and my S3 hit the ground , The external screen doesn’t even have a scratch but the LCD is broken ( as i was told in Samsung workshop ) , The device is working just fine but the screen shows nothing , There’s anyway i can repair ir since they are requesting almost $254 to repair it ??

    • Unfortunately if your LCD is broken then you’re going to be looking at a minimum of $200 – even if you fix it yourself. If you have a professional fix it for you, $250 is a pretty good deal.

  22. Jessica says:

    I sadly cracked my screen today :'( i literally cried is it possible u could fix it ?

    • Don’t feel too bad, Jessica. This happens to a lot of people and fortunately we can help. Quick question: Is it just the front glass that’s broken and everything else seems to be working okay? If so, you can check out our website for your options (bring it in to one of our local stores or mail it to us).

    • We are pretty confident our method will also work on the Galaxy S4. Unfortunately we haven’t been able to test that theory yet because the device is so new (we haven’t found a reliable supplier yet). That said, I think we should be offering this repair in the next month or so.

    • Definitely. We fix that exact problem all the time. If you live in the Seattle, Chicago, or Madison, WI area you can bring it in to our store and we’ll fix it in a couple of hours. Otherwise you’ll want to use our mail-in service.

  23. samantha says:

    Hey I dropped my phone down 5 steps and it hit concrete, the screen isnt broken but when I turned it on there is purple and pink darkening the screen… it didnt hit water so its not water damage.

    • Unfortunately it sounds like you broke the LCD. This requires the full-front screen assembly to be replaced and is much more expensive. If you’re interested in having us do this for you, contact us through our website and request a quote. We can do it but it’s going to be more than twice the cost of just the glass repair and it’s probably going to take a week (instead of 2 hours). The delay is because we’ll have to order the part once we get your order.

  24. gurinder says:

    I replaced the S3 LCD screen of my phone after i cracked the screen, its replaced fine and touch functions all working in perfect condition, however the back touch button and the left touch button are not working.
    Pls suggest if it can be fixed.

    • Unfortunately you are probably going to have to purchase the entire new front-screen assembly. The reason is because, from what you’re describing, you tore the ribbon cable on the bottom of your Galaxy S3 that controls the menu and back button. This would be a simple piece to replace except that Samsung built the GS3 with that ribbon cable going underneath the LCD. The only way to replace it is to pry the LCD up. That LCD is glued down to the frame and is extremely difficult to impossible to get out without breaking the LCD.

      At this point, if you really want those buttons to both work, my suggestion is to buy the full front screen assembly with the frame and buttons already in place. You’ll save a few bucks buying the screen/LCD only assembly and the ribbon cable separately but it’s not worth the extra effort – so go with the full assembly.

      Feel free to give us a shout back if you have any questions on that.

  25. Samantha Trew says:


    I live in Australia and I dropped my S3, the screen has a chip top right corner and cracks diagonally across the screen, though the phone is still working perfectly fine. I spoke to the local repair shop here and they said that it would be around $300 AU to fix because I need to replace the screen and LCD touch screen not just the screen. Do you know anyone in Australia that can supply the same service? Please help me 🙂

    • Unfortunately I don’t know any companies in Australia doing it the way we are. In fact, I don’t know any cell phone repair companies in Australia at all. Maybe it’s time to plan a “business trip” to your great country and do some exploring.

      Sorry we can’t help you with this on.

  26. I cracked my GS3 screen and on the bottom right side my daughter picked at the screen and took pieces off, the piece underneath the screen comes out now. The sensor works great still. Is that still considered part of the cracked screen?

    • I’m not 100% sure from your description what’s wrong. I believe the “piece underneath” is the a small plastic piece that the glass is glued on to? If so, then there are no problems still fixing your screen – as long as the picture and touch sensitivity are working fine.

      Either way, you’re welcome to have us look at your phone. Our policy is that if we can’t fix something we don’t charge you for it (or if you’ve paid online for a mail-in repair, we refund you your entire payment except for the return shipping). So feel free to have us look at it for you.

  27. Sarah says:

    I’ve dropped my phone and now its cracked. It does have missing pieces at the bottom left corner. But the menu still works. Would this be an extra cost? I live in Austin, Tx

    • As long as the picture underneath the glass looks good, responds to touch, and the buttons on the bottom are still working, we shouldn’t have any problems at all fixing this for you. Since you live in Austin, you will need to use our mail-in service. You can just pay online, mail it to us, we’ll fix it in 24 hours, and mail it back.

      Feel free to give a shout back if you have any questions.

  28. Nicole says:

    Hi, my boyfriend just bought a Samsung galaxy S4, after only owning it for 2 days, he shattered the glass on it. 🙁 Are you able to fix them yet?

    • Nicole: I’m going to send you an email about this – it is something we’re working on offering and you may be in luck. If you don’t see an email from me shortly, check your spam filter or simply use our “Contact Us” page to send us an email. Let them know you commented on the blog and I’ll personally handle it.

  29. Christian says:

    for me, the digitizer is dead as well so if i needed, would they be able to do this

    • If the digitizer is not responding to touch or the LCD (the picture) is not displaying properly, then, unfortunately, you’re going to need to replace the entire front screen assembly. We just started officially offering that repair today. The cost at the moment is $279 (we’re working on bringing that price down as we evaluate some different, lower cost vendors – but not sure when that will happen).

      You can see the LCD/digitizer repair details here if you’re interested.

  30. Sarah cogan says:

    i dropped my gallazy s3 and the screen is black and cracked up is it still fixable?

    • That is still fixable and we just started officially offering that repair today. It’s an easy repair for us to do but, because it requires the full front assembly, it’s significantly more expensive than our normal, glass only repair. Just take a look at all of our Galaxy S3 repairs and you’ll find it on there.

      • Alyssa says:


        Would you be able to do this for the Galaxy S4? Screen cracked, screen black, everything else seems to be working fine. (I’m thinking this means I’d need the LCD + glass repair)

        Also, when yall do the repairs, does that mean you also remove/break the tamper stickers?


        • We’re not officially doing any GS4 repairs just yet. Also, since your LCD is broken (the picture underneath) we would need to do a full front screen replacement. This is both expensive (probably over $300 at the moment – the parts alone are running $250 at the moment) and would void your phones warranty (we have to remove the back of the phone and to do that requires removing the warranty stickers).

  31. Joan Abragante says:

    I dropped my phone earlier on my way to work. The screen had alot of cracks, I want it to get fixed before i leave virginia.

    • You’ll want to use our mail-in service since you live in Virginia. If it’s just the front screen that’s broken but the picture and touch and everything else works fine, we can get it fixed and mailed back to you within 24 hours after we receive it. In general, depending on what mailing service you use, the entire mail-in process takes about a week (2-3 days to get to us, a day to fix it, 2-3 days for the return mail).

    • You can definitely mail it in to us. The only issue with mailing it from Hawaii is it adds about a day or two to the shipping in each direction. Other than that, it’s not a problem at all.

  32. David says:

    Does this method also work on the new samsung galaxy s4 becsuse I dropped my galaxy s4 yesterday and I have the same problem that I cant fix the screen because of the fused
    Lcd screen

    • I’ll tell you the same thing I told Nicole earlier today – I’ll send you an email about this with some details. We know how to fix it but we’re not officially offering the repair yet. If you don’t see my email in the next few minutes, check your spam filter. Otherwise, just contact us directly through our website and we can respond to you that way.

  33. tristan Strejc says:

    Just to make sure, you guys can fixed a galaxy s3 that is said to have “a broken lcd”, right?

  34. anonymous says:

    I just cracked my phone its killing me that its like this..and wanted to know if you can really fix my phone or not…please help…I live in humble texas…

    • Assuming it’s a Galaxy S3 with a cracked front screen and/or a broken LCD (the picture underneath), we can definitely fix it for you. We’ve been doing it for months and your phone is in good hands with us.

  35. Leonard Nath says:

    My galaxy s3 dropped and screen cracked a little but still usable for now. What type of case do you recommend to best protect against falls/cracks?

    • It’s hard to say for sure what case you want. It really depends on what you’re looking for – top protection or something that’s a little lower profile but still effective. My personal recommendation would be one of the various Otterbox cases. They run the entire gambit and you’ll definitely find something you’ll like and that will fit your needs.

  36. brandon says:

    Hey I’ve been reading your comments and replys and my situation is a little different. I have a gs3 and it got ran over and there are about 5 points in the screen that are not only cracked but crushed. They are down to small crystals at some places about the size of sand. Surprisingly the screen still functions to touch and isn’t cracked on the digitizer. If you email me I can provide a picture but would this be able to be repaired?

    • This is definitely fixable. If the picture underneath is still in good shape and responding to touch, then you can just use our standard, inexpensive screen repair – regardless of how smashed the front screen is. It sounds like that’s all you’ll need.

  37. Melissa says:

    Hi i also have a galaxy s4 just cracked it! ugh… can i please get an email as well?

  38. Sean W. says:

    I am interested in sending my phone in to get the glass repaired and my S3 is white. Can I pick a different color screen such as blue or red for the front and leave the back white?

    • This is definitely something we can do. That said, I highly recommend if you want to do this that you put a note on your phone when you bring it in or mail it to us to make sure we know. Otherwise, our technicians will most likely replace your current glass with the same color. There is no extra charge for doing this – just an extra note you need to put with your phone.

  39. Chaun says:

    I just bought my Galaxy S4…and I have cracked my screen..will you be able to fix it for me and how much?

    • Check your inbox for information on this. You should have received an email from me. If you didn’t, check your spam filter to see if it’s there.

    • You can order a mail-in service right on our website or, if you live near one of our local repair stores, you can bring it in and we’ll get it fixed for you in a couple of hours.

  40. This article really help me in finding a good repair shop. But there are lots of articles written on internet for Samsung Galaxy screen repairing, can’t we do this for our selves? Is there any specific tool or techniques that are hidden from S3 users in repairing its screen?

    • There are lots of Youtube videos on line showing ways to do this but I’ll warn you that it’s not easy. In fact, there’s at least one comment in this thread from someone that tried it themselves and ended up breaking their LCD. That’s the really expensive part and if you do that, you’ll be out a couple hundred dollars just for the part. To be honest, there’s no special tool – a heat gun and some guitar picks are all you really need (we use some different stuff now but that’s what we started with).

      But there’s one other thing you’ll need: Practice. It’s really hard to get the screen temperatures just right to release the adhesive holding the glass down to the LCD. And if you don’t get that right, you will either burn your LCD (too hot) or crack your LCD (too cold).

  41. Mayra says:

    Hi i broke my galaxy 3s it worked fine the touchscreen and everything. I decided to change the screen myself and the lcd screen cracked when i pulled the top glass 🙁 can you help and how much would it be??? It crackrd from the right top conner were the carara is at…

    • Mayra says:

      I just want to know if this means i broke the digitizer??They sell kits but it says lcd display and touch screen.. some say lcd display and touch screen with digitizer… just wanna know wich one to buy the price is so much more with digitizer 🙁

      • The price is around $200 if you need the full front assembly. That’s the LCD, digitizer, and glass. If you’re going to buy the full housing, make sure you get the right one. They are different depending on your carrier. You want to pull the battery out and make you’ll see a model # under the battery (something like SCH-xxx). Make sure whatever full assembly you buy works for that model.

        I also recommend, if you go this route, that you move that sticker under the battery over. It has your IMEI number on it and you may want that in the future.

    • Unfortunately, at this point, you will need to buy a full LCD screen assembly to fix your phone. We offer that repair but it’s more than twice as expensive as our glass only repair. If you’re interested, send us an email and we can get you current details on that service.

  42. carla says:

    Do you people fix galaxy s2 screen is cracked an wont turn on.can you guys fix it for cheap?

    • Not at the moment we don’t Believe it or not, the S2 is actually more expensive to fix because of the way it’s designed. For that device, we’d have to replace the entire front assembly (instead of just the glass). In other words, the parts for the S2 cost a lot more. It’s something we’ve considered but aren’t actually offering just yet.

  43. Kayla says:

    I dropped my Galaxy S 3 recently, and the corner of the screen shattered into really tiny pieces, and there are cracks theoughout the top half of the screen. The touch and everything it perfectly fine, it’s just the glass. I live in Mesa, Arizona, and was wondering if there’s somewhere I could take it? Or would I need to send it in? I’d really like to get it fixed, the cracks are becoming a little bothersome.

    • This is definitely something we can fix but we don’t have a store in Arizona. There may be someone local but I’m not sure. If you want, we could definitely fix it for you using our mail-in service. If you’d like to go that route, let us know and we can help you out (or just visit our Galaxy S3 repair page and choose the mail-in option to get started).

    • We can fix this but you’ll need our LCD repair. It’s significantly more expensive than our glass only service but, unfortunately, replacing the entire front screen assembly is the only option at this point if you have a black screen.

  44. Tomi says:

    I woke up one day and found the screen had stopped working. The screen isnt cracked, it just doesnt respond to any touch. it’ll work just fine occasionally, but for the most part the screen is dead. My repair guy says there is a problem with the touch mechanism and I need to replace the screen. Do you have any ideas what might be wrong? (The phone has dropped once)

    • Your guy is probably correct. You’ll need to replace the entire screen. Because Samsung built the digitizer (which senses your fingers) into the LCD (which displays the picture), you’re going to have to go the much more expensive route of a full screen repair.

      One caveat for you is water damage. It may be that your phone got wet at some point and, after a few days, the corrosion finally shorted something out and that’s why your screen isn’t working. In that case, a new screen assembly might not be the solution. I would check and see if your water damage sensors are tripped and if so, your only option might be a new phone or to find someone willing to do the water damage repair.

      • Corrine says:

        How do you check if the water damage sensors are tripped? My screen has had a nice crack right across it for the past 3 weeks. Worked fine but now has gone black. I can hear that it recognizes my touch, but can’t see anything on the screen. There’s a chance it got wet… Trying to figure out if a screen replacement is for me OR a whole new phone. Thank you for all the time you’re taking to reply to comments!

        • The water damage sticker is under the battery. Here’s a link to a short video on it.

          One thing to be aware of is that once your GS3 glass screen is broken, it becomes much easier to break the LCD under the glass. So it might be that you don’t have water damage but actually a broken LCD at this point.

  45. Katy says:

    My S3 is totally cracked but fully functional. My question is the red part in the lower right corner (around the home button) has come off and I can see some components. Is that part of the glass that is replaced? Or will I have to get a whole new phone? I have insurance but it’s a $199 deductable and would be a replacement not a repair and I really don’t want to have to set up a whole new phone. Thanks!

    • You shouldn’t need a whole new phone. Question: Do the home button and bottom navigation buttons (menu and back) still all work? If so, all you need is a new glass replacement. We currently charge $119 for that so a better deal than your insurance deductible. Plus, if we can’t fix it or something more is wrong, we’d give you the option to cancel the repair and wouldn’t charge you anything.

  46. jensen says:

    this is BS i just tried step for step. my screen was spider webbed really bad and it just game off in little pieces! i even had a screen protector on. now my LCD screen is destroyed so i have to turn it in to insurance. anyone who try’s this better be super careful because it looks and sounds easier than it is!!!!

    • I’m sorry to hear about your phone. You are definitely correct that this repair is difficult if you’ve never done it. I hope we didn’t make it sound like it’s easy in this post. That’s why the post has this sentence in it:

      “We spent the last couple months investigating a few possible solutions to this problem.”

      It took us at least 6-8 weeks to figure out all the right tools, temperatures, and techniques to make this go smoothly. I personally believe this isn’t a repair someone should try on their own unless they have done it before. It’s very tricky and you can easily cause much more expensive damage to the phone.

  47. Noor Mohammed says:

    Hello sir, Recently i Bought my new samsung galaxy s3 ( AMBER BROWN ) colour. And Accidentally i made a small crack on it.. it is possible to fix it with the same anber brown colour.? And how much it will be cost..? sir..

    Pls reply.. I’ll wait for ur reply sir.

    • We don’t carry the brown color – it’s one of the only colors we don’t have. If you want, we can easily put a different color on it (maybe the dark red?).

  48. Akeelah says:

    Heeey well I cracked my screen and it also have like scratches on the side where the screen is I really don’t like it so I was wondering if you could fix it.I also want to know where exactly you guys are located I stay in Georgia.

    • We can definitely fix your screen but would not do the housing around it. Replacing that housing requires replacing the entire front screen assembly which is much more expensive (more than twice the cost of just a glass replacement). The reason the housing is hard to replace is because the LCD is glued into it. It’s almost impossible to remove that LCD from the housing without breaking it. If you really want a new front housing, we can do that but you’d need to order our LCD repair instead of our glass only service.

      As to your location, we don’t have a store in Georgia at this time so you would have to use our mail-in service.

  49. can you please help me. I replaced the screen of my s3, just the glass. It was successful and everything works. The only problem is it lags at the time. I will be scrolling and it will just click on the icon i happened to scroll by. Would you know what causes that? Maybe the adhesive is on the digitizer cable or maybe it’s not and i need to put adhesive between the lcd and digitizer? any help would be appreciated:)

    • It’s hard to say for sure what’s wrong. It really depends on how you adhesived down your glass. Most likely you have the glass too far away from the LCD and that is causing it not to respond properly. How did you get the glass to stick to the LCD?

  50. Suzy says:

    I have a horrible crack in my Galaxy note 2 I live in California would you be able to fix it?

    • Not yet but it is a repair we are working on. It turns out the Note 2 has a few interesting issues of its own. It’s very similar to the Galaxy S3 but with a few significant differences. First, the screen is a lot bigger so it actually makes the LCD more fragile and easier to break. Secondly, there are some connectors on the top and bottom that must be avoided and properly approached to make sure no damage is done. Lastly, they use a different kind of adhesive to hold the LCD down (not the glass, but to hold the actual LCD in place). That adhesive releases at a pretty low temperature which results in the LCD pulling out with the glass.

      We are aware of all of these issues and currently working on a good, reliable, and repeatable process for dealing with all of them. I’d expect us to have that repair going some time in July.

  51. Gus says:

    I have 2 Samsung Galaxy S3’s that need repair, one has a speck of screen light but turns on and off and the other won’t turn on. I’m pretty sure the LCD must be replaced on one or maybe both. Would the $119 cover the repair per phone (so $238)? Do you accept mail job orders, I’m in Texas.

    • If the picture underneath is broken (which it sounds like it is on both phones), you will need our LCD repair. At the moment, that repair costs $279 per phone. It’s much more expensive than the glass only repair (which is the $119 price).

      If you’re interested, we can do that repair through the mail no problem.

  52. Andrew says:

    I was just sitting in my backyard and suddenly my phone fell out of my pocket and the upper part of the screen cracked. The LCD, and touch are perfectly working. I live in new york, and wanted to know a rough estimation of how much itd cost.

    • As of right now, our price for the repair you need (which is just the glass replacement) is $119. Since you live in New York, you’ll want to use our mail in service. For that we charge an additional $7.50 for the return shipping on your phone. You can use whatever shipping method you prefer to get it to us.

      Just so you know, the price above includes all parts, labor, and a 6 month warranty. We should be able to get it fixed for you in about 24 hours after we receive it.

  53. Nikki says:

    I dropped my s3 and the touch mechanism wont respond. I lost a lot of pictures and was wondering…. I can still use svoice and open my gallery but I cant touch the screen to select the album, is there anyway around this? Please help 🙁

    • Have you tried connecting your phone to a computer using a USB cable? That should work. If not, another option would be to pull the SD card out and use a SD reader to get your photos.

  54. Jevan says:

    I dropped my galaxy note on my hardwood floor..the screen slowy turned colors then by the end of the day my screen was fully black but the buttons still light up i cant see a thing..Can you fix??? i live in NC…

    • It sounds like you have a broken LCD and that is something we can fix. You’ll want our Galaxy S3 LCD repair. Since you’re in North Carolina, you’ll have to use our mail-in service.

      You should be able to find most of the info you need on our site. If not, feel free to email or call us. We’d be happy to answer any questions you have.

  55. Salvador Valenzuela says:

    I Live In Hemet, CA.
    &’ I Was Wondering If There Was Anyone Who Could Fix My Screen ASAP!
    I Would Definitely Love A Low Price!
    Plese Get Back To Me ASAP!

  56. zulma tema says:

    Hello I drop my phone and the screen its cracked. I leave in Illinois its there any place where I can take my phone to fix it

    • If you live near Chicago, you can bring the phone into our store at 2351 N Southport Ave, Chicago, IL 60614. We can get it fixed for you in about 2 hours with an appointment.

      If you live too far outside the city, you can use our mail-in service and we’ll get it fixed and sent back to you within about 24 hours.

  57. Hawa says:

    Hey, My phone just went black but the phone is working because the lights light up when i touch them, What do i do to get the screen to appear again 🙁

  58. Paul Ratcliff says:

    When you fit the new glass do you apply more adhesive? If so which one?


    • We use an adhesive of our own design. It’s fairly low cost but seals super tightly. It also goes on very quickly and is completely clear. This is actually one of the reasons we can do the glass repair for as low of a cost as we do and still end up with a high quality repair.

      • Paul Ratcliff says:

        Oh. I’m in the UK so it’s not possible for me to send you my phone are you able to email me any more details on the glue? I appreciate you’re running a business so do not want to advertise your techniques to the world. Thanks Paul.

  59. Garrett says:

    Hey, my phone got a few cracks on it at work so i’m looking to get the screen replaced. Do you guys have a shop here in California? Preferably Sacramento area?

  60. Gabriela says:

    I have a question, I dropped my Galaxy S3 yesterday and it looks like it cracked from the inside of the phone the glass on top is fine.But the inside has a slight crack coming down from the left corner down to the middle of the phone, the left side of the phone started to get dark (foggy like) and I can not see anything and it spread although out the middle of the phone I can only see some of the right side. Also the touch screen wont work at all I cant unlock my phone. So my question is, is there anyway I can buy the parts myself and take it to someone that can fix it for me? If so what parts do I need to buy? Thank you.

    • It’s the LCD under your glass that’s broken so you’ll need the full screen housing. It is possible to do this yourself but its still going to be expensive. Those parts run about $200. Also, the full assemblies are slightly different for each carrier. You can find your exact part number under your phone’s battery. Make sure whatever part you buy will work for that phone.

  61. chelcy currant says:

    I dropped and cracked my galaxy s3 a few days ago. Its in the top right corner and kind of spider webbed across the top. Everything functions just fine except when its on the main screen it twitches. Will you be able to fix it? And the color its in is titanium/grey. Thanks.

    • As long as the touch functionality works and the picture appears fine when the phone is sitting still, you should be fine with just our standard glass only repair.

      The “twitching” your seeing is probably from your fingers pressure on the glass. Now that its cracked, the glass can apply more pressure in certain spots and cause that distortion. In this case, you want to get it fixed sooner rather than later. That weaker glass makes the LCD more susceptible to breaking. Then you’ll need a more expensive repair.

  62. Vanessa says:

    So, tonight my husband tried replacing his cracked screen himself. In doing so, the digitizer came off at the same time. We’re sitting here with a new screen and broken phone. We are in the Tacoma area, so Redmond would be a bit of a drive but doable. Is this something you could fix in a day? Thanks

    • We may be able to fix that for you in a day. My guess is your husband broke the LCD so you’ll now need our full LCD repair (which, unfortunately, is considerably more expensive).

      You can give both our Redmond and Seattle shops a call to see if they have those LCD screens in stock. Unlike the glass (which we stock a lot of) the LCD screens are so expensive that we stock only a small number. If they have them in stock, the repair should only take an hour. If not, they can call you when more come in.

  63. kacie Leigh says:

    My Galaxy S 3 screen is cracked. It still works but can Geek Squad at best buy replace my screen? If so how much?

    • I don’t believe the Geek Squad does that repair. I’m not 100% sure. At best, they may be willing to take a trade on your phone and give you a discount on a new one. I’m really not sure.

      If you can let me know what you find out if you contact them, I’d appreciate it. If anyone reading this knows, please let us know on this thread.


  64. Michael Caputo says:

    Got a cracked s3 and Note2
    Screens each have only 1 crack and both work properly. It is simply annoying. Out in New york? Preferably long island?

    • The only problem with not fixing these is that the weaker glass may make the LCD more susceptible to breaking. Other than that, it shouldn’t cause you problems. Maybe try a good case to protect it.

      We actually don’t have a repair store in New York. Your best option, if you want us to fix it, is to send it to us in Chicago.

  65. Alamgir Nasir says:

    Are the screens for all versions of the s3 the same? I have the korean version and I broke its digitizer.

    • The actual glass and LCD/digitizer are the same for all versions but the full screen assemblies are not – the frames that hold the glass are different. You’ll need to look under you battery to get the exact Galaxy S3 version number. Then you’ll need a full assembly that’s compatible with that number.

  66. Troy Gelinas says:

    My wife dropped her samsung galaxy s3 and now the touch screen won’t respond. The side button and the center bottom button both respond. We have a 100 deductible. Does it seem like it’s just the 119 repair? If so, maybe we do that and not hassle with the insurance. We’re on Miami. Any advice would be appreciated.

    • If the touchscreen doesn’t work, then you need to get the entire screen replaced – not just the glass. So it’s our more expensive repair.

      If you have insurance, I’d go that route for this repair.

  67. Rachael says:

    Hi! I recently dropped my galaxy s3 and wanted to get the screen fixed. I was wondering if you had a store near Chicago, Illinois? And if so, how many and where? And I not, would I be able to send in my phone and have you fix it? Thank you so much!

    • We have a repair store in Chicago. It’s right next to DePaul University on the west side of the Lincoln Park neighborhood. That’s the only store we have in Chicago at the moment.

      If you want to get it fixed, give us a shout to setup an appointment and we should have it ready for you in 2 hours or less.

  68. hector costa cortes says:

    hi i live in rhode island i dont think you guys are here but how can i go about sending it to u guys i have a galaxy s3 with cracked glass but fully functional

    • Ho to our Galaxy S3 screen repair page and scroll down. On the bottom right you’ll see an option to mail us your phone. It should be pretty simple from there but if you have any questions, feel free to give us a shout.

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