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Discontinuing iPhone 4 and 4S Repairs

It’s been over 6 years since the release of the iPhone 4S and 7 years since the release of the iPhone 4. We have decided it is time for us to discontinue these repairs for several reasons:

  1. High-quality, reliable parts have gotten hard to find.
  2. Very low demand. In the past month we’ve fixed about 2500 devices as a company and less than 20 of those have been the iPhone 4/4S.
  3. Our core values dictate that we are great at the things we do and that we choose to do things that we can be great at. Unfortunately, with only 20 repairs across 15 technicians in the company there is no way for us to keep all of our technicians great at this repair. It’s hard to be great at something you only do once a month or every two months (especially if the parts are questionable). In addition, it’s getting hard for us to train new technicians on this repair because we see it so infrequently.

For all these reasons, we will no longer be formally offering this repair.

That said, many of our stores do still have parts for these devices and at least one or two technicians that are great at doing the repair. If you need an iPhone 4 or 4S fixed, don’t hesitate to contact us and we’ll see if we can help.

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Seattle Device Repair

A common question people ask: “Why the name Jet City Device Repair?” Since we fix so many iPhones and iPads, people wonder why not something more Apple related like iDevice Repair or iSeattle Repair or iRock At Fixing Things.

Continue reading “Seattle Device Repair”

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Apple’s planned obsolescence for the iPhone 5?

I bought an iPhone 5 right after it came out and was pretty happy with it until about a month ago when I updated to the latest Apple system release – iOS 9. This particular upgrade was a major downgrade in my smart phone experience.

Beware iOS 9 on pre-iPhone 6 phones.
Beware iOS 9 on pre-iPhone 6 phones.

What happened?

Continue reading “Apple’s planned obsolescence for the iPhone 5?”

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Why the Recent Increase in iPhone 5/5C/5S Repair Pricing

We recently had to raise the price of our iPhone 5, 5C & 5S screen repair pricing by $10 for both the glass only and LCD repair.

We hate to do this but it had to be done because there is a major shortage of the iPhone 5 series LCD screens in the market and the prices have gone up over 40% in just the last 3 weeks and may go up even higher.

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Speed is the Key to Saving a Water Damaged Cell Phone

A few months ago I wrote a post about why water damage repairs often fail. It also mentioned why we stopped offering liquid damage service. Since then I’ve been in contact with a few people and companies that have let me know the problem with most water damage repairs and how we could drastically improve upon our old process. So like Justin Timberlake might say, we’re bringing water damage back. Continue reading “Speed is the Key to Saving a Water Damaged Cell Phone”

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Lifetime Warranty on All Services by JCD Repair

Exciting news: You now get a lifetime warranty on all work done by JCD Repair. And it gets better: this lifetime warranty is being retroactively applied to every device we’ve ever fixed. If you ever have a problem with the part or workmanship on one of our fixes, we will redo it for free.

You heard that right. JCD Repair is now offering a lifetime warranty on all the repairs we have ever done and will ever do.

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Help! My smartphone battery is about to die!

Want to extend the life you get out of a single charge on your cell phone battery? There are a few tricks to help you get that last bit of life as you end the day. You might not be able to do much with these settings turned off, but it will ensure you can make & receive phone calls and text messages and maybe even do a little web surfing over the 3G network.

Continue reading “Help! My smartphone battery is about to die!”

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Warning: eBay Scam Targetting Used iPhone Sellers

Trying to sell your old iPhone on eBay? Be careful. There is a scam being run that you should be aware of. You’ll end up with no money and an unusable iPhone. This happened to one of our customers recently and I’d like to share the story to save someone else from this pain. Continue reading “Warning: eBay Scam Targetting Used iPhone Sellers”

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Why Water Damage Cell Phone Repairs Often Fail

We get this call all the time: “Do you guys fix water damaged phones? I just dropped mine in the toilet.” Yes, the toilet is one of the top 5 reasons for water damage repair. A few others include “I dropped it in my coffee,” “My friend tipped her beer over on it,” and “I was taking a bath.” I’m not kidding about that last one. You’d be shocked how many people use their phone while taking a bath.

But I digress…

The point of this post is to let you know that fixing a water damaged phone is, at best, a 50/50 proposition. We know because we have made several different attempts to make this repair work and the best that we can do, or anyone else we’ve ever heard of, is about a 50% long-term success ratio.

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Finally – Affordable iPhone 5 Screen Replacement Options

For almost a year now we’ve been waiting for the cost of an iPhone 5 screen replacement part to drop to a reasonable price. That has finally happened. At first glance, you might not think that price is reasonable (about $100 at the time of this writing and falling) but it’s cheap compared to what it was in early June – when it cost almost $200.

iPhone 5 Screen RepairParts, Labor & 6 Month WarrantyClick for Details

This recent price drop is great news for anyone that has the misfortune of dropping their iPhone 5 and cracking the front glass. It means that you now have a reasonably priced option to get your iPhone fixed.

Continue reading “Finally – Affordable iPhone 5 Screen Replacement Options”