$20 Off Trade-In iPhone Repair

Discontinuing iPhone 4 and 4S Repairs

It’s been over 6 years since the release of the iPhone 4S and 7 years since the release of the iPhone 4. We have decided it is time for us to discontinue these repairs for several reasons:

  1. High-quality, reliable parts have gotten hard to find.
  2. Very low demand. In the past month we’ve fixed about 2500 devices as a company and less than 20 of those have been the iPhone 4/4S.
  3. Our core values dictate that we are great at the things we do and that we choose to do things that we can be great at. Unfortunately, with only 20 repairs across 15 technicians in the company there is no way for us to keep all of our technicians great at this repair. It’s hard to be great at something you only do once a month or every two months (especially if the parts are questionable). In addition, it’s getting hard for us to train new technicians on this repair because we see it so infrequently.

For all these reasons, we will no longer be formally offering this repair.

That said, many of our stores do still have parts for these devices and at least one or two technicians that are great at doing the repair. If you need an iPhone 4 or 4S fixed, don’t hesitate to contact us and we’ll see if we can help.

$20 Off Trade-In iPhone Repair

Hiring: Lead Generation Specialist for Technology in Education

We’re looking for someone with a lot of energy and drive that wants to help build a great business. This position will start out cold-calling and emailing potential customers that need iPad & Chromebook repairs but, if you’re good, you will have the opportunity to move into a full-time sales role and take on more responsibility.

Our goal, with your help, is to grow our school device repair business by $1 million over the next two years. 

This is a great opportunity for someone that isn’t shy about making phone calls and is hungry to show what they can do. It can also be pretty financially rewarding – both in the near and long-term – for someone that’s successful.

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$20 Off Trade-In iPhone Repair

Hiring a Jack or Jill of all Trades

Do you enjoy variety in your job? Like to learn a process and then figure out how to make it even better and faster? Are you always reading a book or watching random Youtube channels to try and learn a bit more about how the world works?

If you answered, “Yes,” to those questions, then we’d love to chat with you about a new position we have at our company.

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$20 Off Trade-In iPhone Repair

Looking for a Great Electronics Repair Teammate

Looking for a great place to work? How about a 4-day work week? Want health care? A company that’s growing and exciting to work for? Amazing co-workers?

Then you should apply to work for us. We’re looking for a great repair technician to help us fix iPhones, iPads, Chromebooks, and more.

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$20 Off Trade-In iPhone Repair

Hiring: Outside Sales Rep for iPad & Chromebook Repairs

We’ve spent a couple years building a new division at Jet City Device Repair doing iPad & Chromebook repairs for schools and businesses. We believe it’s a fantastic service and we’d like to greatly expand our customer base. To make that happen, we’re looking for a highly-motivated outside sales person to grow our business by $1 million over the next 24 months.

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$20 Off Trade-In iPhone Repair

Free Coffee & Donuts from Firecakes Donuts

Moving to a new location means we’ve got a whole bunch of new neighbors for you to enjoy while we repair your device! We’ve taken a quick liking to Firecakes because:

  1. They are friendly and awesome.
  2. We really like donuts.
  3. We also like coffee. In fact, we’re all kind of addicted.

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$20 Off Trade-In iPhone Repair

The World’s Best iPhone & iPad Repair Shop Has Moved!

You are already aware of our amazing and easy iPhone & iPad repair service if you’ve been to our Lincoln Park store in Chicago,

Haven’t been to see us before? You should know we don’t just fix your cracked screen, replace your battery, repair a charging port or offer a dozen other services. We have the most fantastic people working for us! They turn the pain and suffering of a broken device into a truly remarkable experience.

Don’t take my word for it – I’m biased. Just spend a little time checking out what people say about us on Yelp.

But there was one problem with our old location on Southport & Fullerton: We had outgrown it. We were like tuna stuffed into a sardine can. So we’ve moved 1 mile straight east on Fullerton Ave to 2425 N Clark St. The new “can” is much bigger and allows our delicious service to be served up on a sufficiently large platter.

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Big Breakfast Plates at Couzin’s Cafe

Bellevue has some fancy places to enjoy breakfast, but sometimes you just want to grab some grub. You know what I’m talking about. Not flashy, hip, chic or modern. Sometimes a tiny waffle on a plank of wood just won’t cut it. That’s why during our last Jet City meeting shop meeting, we went to Couzin’s Cafe in Kirkland (what better way to discuss the business of fixing iPhones & iPads for people than over a stack of pancakes and a bottomless coffee).

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$20 Off Trade-In iPhone Repair

Kick the New Year’s Resolutions to the Curb. It’s Doughnut Time.

Hey, neighbors!

While setting up the new Jet City Device Repair location in Bellevue, we thought there was no better way to become acquainted with the city than stuffing our faces with delicious fried dough from Top Pot Doughnuts. Top Pot is a great place for our customers to grab a cup of coffee and a snack while we fix their iPhones and iPads. If you find yourself in Bellevue for any reason, you should stop by and enjoy some hot coffee, house-made sandwiches, and, of course, a doughnut or five.

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$20 Off Trade-In iPhone Repair

What Sets Us Apart

One of the most frequent questions we get asked is, “Why is your repair service better than your competitors?”

Let me say that there are other good repair companies out there. But I truly believe what sets us apart is our core philosophy:

To make people’s lives better. Our employees, our customers, and our investors – in that order.

If we create happy and motivated employees, we’ll have happy customers. Happy customers lead to a solid bottom line.

Looking at our Yelp reviews, with a 4.5 or better rating at each of our stores with over 1250 customer reviews, it’s clear this strategy is working.

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