Samsung Galaxy not charging? You probably need a new charging port.

Samsung Galaxy Soldering Repairs
A Samsung Soldering Repair

Is your Samsung Galaxy not charging? Or maybe you spend 5 minutes wiggling the cord around to make it work? You probably have a bad charging port.

We can fix that.

Over the past year we’ve purchased some high-end soldering equipment and trained some of our best technicians in the art of intricate solder work. This enables us to repair the charging port on many Samsung phones by simply desoldering the existing, broken charge port and soldering on a new one. This process saves you a significant amount of money on the repair.

Why does this save money?

Because Samsung runs the charging port cable underneath the very expensive OLED screen. Many shops replace the charging port by replacing that entire charge port cable. This creates the risk of breaking the OLED when they pull it up. In many cases, this OLED screen costs between $150-$250 to replace. To account for this, many repair shops charge a premium for the charge port repair.

At Jet City Device Repair, we don’t remove the OLED. Instead, we use high-end soldering equipment to desolder the charging port from the charging cable (see this picture). Then we solder on a new charging port. We don’t have to worry about breaking the OLED because we never remove it in this process. That means the total cost is significantly lower than many of our competitors.

We currently only offer this repair on the Samsung Galaxy S6 and up and you can see those links here:

Wondering about the quality of our work? It’s fantastic. But I wouldn’t expect you to believe me. Instead, take a look at what some of our customers say. As added proof, we give a lifetime guarantee on all the repairs we do.

Please contact us if you have any questions (contact us link here).

15 thoughts on “Samsung Galaxy not charging? You probably need a new charging port.

  1. Braden Bills says:

    My phone hasn’t been charging properly. I didn’t know that you could get a new charging port for this kind of thing! It would be great to not have to worry about charging it all night and waking up with an empty battery.

  2. Nicole Williams says:

    The charger port on my J7 Prime isn’t working and I was wondering can someone fix it or do I have to get (since I’m eligible for an upgrade anyway) another phone

    • Nicole I’m sorry for the delay in responding to this. We’ve been a bit short staffed with the weather in the Midwest the past week.

      That is definitely something we can fix for you and the cost would be $79.99 plus sales tax and/or return shipping depending on where you live. Here’s a link to our stores. If you don’t live near one of those you’ll want to use our mail-in service (we fix a lot of devices from all over the country that way). The best way to reach us is through our website:

    • Steven that is the Samsung Galaxy Tab, right? We can do that repair for $79.99 plus sales tax and/or return shipping depending on where you live. If you live in the Seattle or Chicago areas we can do it for you at one of our stores. Otherwise you’ll have to mail it in to us (which is not a problem – we fix a lot of devices through the mail). If you’re interested, just send us a message through our website and we’ll give you a shout back:

  3. Justin Parve says:

    Hi, the charging port on my Galaxy Sky is failing, and just today I’m unable to find a “sweet spot” where it would start charging. Is this a device you guys could work on?

  4. Bob Cash says:

    I have an S7 that will slow charge but most of the time it won’t fast charge could this be a problem with the charging port?

  5. Bhavik Soni says:

    Hey! I want you guys to fix my phone. I have an Lenovo k5 note whose charging port is not working. It used to work a few days ago but not perfectly. I had to hold the charging cable down to make it work but now it’s completely dead. How much it will cost in my case?….

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