wallingford shop

Top 5 Spots Near Our Wallingford Shop

Jet City Device Repair in Wallingford wants to make getting your phone repaired a breeze. This is why we think planning for your repair can make life that much easier.  While we do offer some great amenities at our shop, the neighborhood itself has so much to offer. We decided to ask our technicians about their top 5 spots near our Wallingford shop.

At Our Shop.

Looking to have your phone repaired quickly and maybe catch up on some work while you wait? This is where we shine. We schedule appointments to get our customers back on their proverbial feet in no time. We want to go beyond only being quick. Our goal is to make getting your phone repair an enjoyable experience (don’t believe me? Check out these reviews). All of our locations have Free WiFi and coffee for you while you wait. We also have a hilarious list of “How My Phone Broke” stories from our past customers. There are some seriously funny ones in there. Seriously.

Wallingford Interior

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Apple Watch Repair

Apple Watch Repair – Same Day Awesomeness

The Apple Watch goes everywhere you go. It assists you in counting steps or can even help you find your iPhone that was lost under a couch cushion. But like it’s big brother, the iPhone, the battery ages and can be easily damaged. Unlike a smartphone, the watch is strapped to your wrist. This makes it even more exposed to the elements and potential damage. Like our manager Neal Dexter explained to USA Today, mobile electronics are getting more fragile and easy to break. Especially so with wearable tech. That is where Jet City Device Repair steps in. Our techs are proud to help and start offering the Apple Watch Repair.

Jet City technicians are awesome at what they do. Just check out our 1,058 5-star yelp reviews if you don’t believe us.

We have repaired our fair share of Apple Watch devices since they have been on the market. Here are the two most requested Apple Watch Repairs:

  • Screen Repair
  • Battery Repair

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Why Did My Phone Stop Charging?

iPhone Won’t Charge? How Jet City Technicians Fix Dead iPhones

iPhone Won’t Charge?

It’s all too common. A lifeless phone sits in limbo. It has been plugged in all night but your iPhone still won’t charge. Years of photos and contacts are now on the line. Questions and uncertainties can start piling up.  When was the last data back up?  Can this issue be solved today? Like every other electronic device, a cell phone’s battery can be replaced. Unfortunately, Apple hides the battery inside of its device. This makes accessing and testing them difficult without the proper tools and know-how.  The days of swapping out a couple of double-A batteries on your Walkman are long gone.

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Why Did My Phone Stop Charging?

Jet City Device Repair Versus Apple

Is the only advantage of an Apple iPhone repair their control the software? We think so.

Apple has shown they are willing to “break” a customer’s iPhone if fixed by an independent shop. “Break” is in quotes because the phone isn’t really broken – they’re just using their software to punish people that dare to use someone other than Apple to fix their device. One example is the 2016 error 53 “upgrade” (which kicked off the Right to Repair movement – something we support).

More recently, people have been seeing the following message when upgrading to iOS 11.0.3:

Note: Non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.

iPhone repair is a billion dollar a year business (that’s not a typo, it’s billion with a B). Apple wants all this revenue, and they have gotten extremely aggressive convincing (or punishing) people that prefer to use a different company. But outside of their control of the software (and willingness to use that control to harm their customers), do they really have an advantage?

We hate to toot our own horn but since Apple has decided to raise the issue of 3rd party repair quality, we feel the need to respond. The following may sound a bit braggadocios but it’s just the facts. Continue reading “Jet City Device Repair Versus Apple”

Why Did My Phone Stop Charging?

What Sets Us Apart

One of the most frequent questions we get asked is, “Why is your repair service better than your competitors?”

Let me say that there are other good repair companies out there. But I truly believe what sets us apart is our core philosophy:

To make people’s lives better. Our employees, our customers, and our investors – in that order.

If we create happy and motivated employees, we’ll have happy customers. Happy customers lead to a solid bottom line.

Looking at our Yelp reviews, with a 4.5 or better rating at each of our stores with over 1250 customer reviews, it’s clear this strategy is working.

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Why Did My Phone Stop Charging?

Apple’s planned obsolescence for the iPhone 5?

I bought an iPhone 5 right after it came out and was pretty happy with it until about a month ago when I updated to the latest Apple system release – iOS 9. This particular upgrade was a major downgrade in my smart phone experience.

Beware iOS 9 on pre-iPhone 6 phones.
Beware iOS 9 on pre-iPhone 6 phones.

What happened?

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