Have you noticed that it has become increasingly difficult to charge your phone? Do you need to hold your charging cable at weird angles just to make a connection? Wrapping or forcing your cable to charge are temporary fixes that can be harmful to your phone. Fortunately, there is a fix. It just might not be what you think. To answer the question, “Why Did My Phone Stop Charging?” we have to first shift our focus to a place that millions of people have in their very homes. The laundry room.
Hello Chicago! Are you thinking about having your phone fixed at our Loop shop? Our 30 minute iPhone repair time may not seem long but it can be quite a change of pace to be without your phone. Especially trying to navigate the city! Planning for your repair at our shop can make your experience even more seamless and hopefully enjoyable! Our customer’s come in during their work break, on their errand-run, or while they are just visiting Chicago. We wanted to put together a list of common activities our customers do while we are working on their device.\
The Apple Watch goes everywhere you go. It assists you in counting steps or can even help you find your iPhone that was lost under a couch cushion. But like it’s big brother, the iPhone, the battery ages and can be easily damaged. Unlike a smartphone, the watch is strapped to your wrist. This makes it even more exposed to the elements and potential damage. Like our manager Neal Dexter explained to USA Today, mobile electronics are getting more fragile and easy to break. Especially so with wearable tech. That is where Jet City Device Repair steps in. Our techs are proud to help and start offering the Apple Watch Repair.
You asked and we listened. Now introducing the LG Phone repair at all of our locations in Seattle and Chicago. We have recently broadened our repair horizons with our Google Pixel and OnePlus repairs and decided to add LG Phone repairs too. LG has been around for quite awhile now and is doing their best to compete with the top-guns like Apple and Samsung. However, like our store manage Neal Dexter explained to USA Today, there doesn’t seem to be any way around accidental phone damage. Life can be unpredictable sometimes. That’s where Jet City Device Repair steps in. We’ve honed in our craft to accommodate for the more recent models of the LG Phones repairs.
With just about a quarter million devices fixed and 100’s of 5-star reviews, we’re a repair company that won’t let you down.
There are a lot of other repair companies out there to choose from. Selecting a company you can trust with your phone is an important decision. That is why we have gone fully transparent and shared exactly how we work on the LG Phones. Here is a video of our Loop shop Manager repairing a screen on a LG Phone. Check it out:
Visiting one of our shops.
At Jet City Device Repair, we understand that time is money. Being without a phone for a day just doesn’t work for some people! This is why our techs are practiced in diagnosing and repairing devices same day. We’ve made OnePlus Repairs as simple as one-two-three….four. This is what to do:
Call, email, or text a shop to ask any questions or set up an appointment.
Arrive at your appointment time to check in your device .
Our techs get to work have you out the door inn about one hour. Help yourself to WiFi and free coffee while you wait.
Don’t live near one of our locations?
Don’t live near one of our locations in Chicago or Seattle? No problem. Mail-in orders are available for our customers anywhere in the country. Our same great technicians in shop have been trained to turn around mail ins with expert care and expediency. You will have you phone back in no time! Jet City knows that sending your device in the mail can sometimes be nerve wracking so we made a video about the best practices on how to do that.
We always have technicians standing by. Let us know if you have any questions at all!
With more devices now available than ever before, we have been asked frequently about repairing One Plus devices. OnePlus has joined Apple, Samsung, and Google as one of the top 5 largest phone manufacturers in the US Market. Just like every other phone though, the OnePlus devices are not indestructible and susceptible to wear, tear, and breaks. One of our techs has recently talked with USA Today about how breakable modern mobile devices are. Our OnePlus repair offering is now live on our website and at all of our storefront locations.
With over a quarter million devices repaired and 100’s of 5-star reviews, we’re a repair service you can trust.
Jet City Device Repair realizes that being without your phone for long is just not an option. This is why we have dedicated our efforts to master fast and high-quality repairs for OnePlus devices. We have tried to make setting up your OnePlus Repair as simple as possible. Heres how it’s done:
Contact us to schedule an appointment or ask any questions.
Come in to drop off your device at your scheduled time.
We’ll have your device fixed in about one hour. Enjoy free coffee and WiFi while you wait.
Sending a Device in for Repair
We would love to help! Mail-in orders for customers anywhere in the country are currently available. We do our best to quickly turn around mail-in repairs to reduce the amount of time you are without your phone. Jet City takes every measure to make sure your device travels safely through the mail. We made a video about the best practices for shipping electronics.
Let us know if you have any questions. We are glad to help.
Another pervasive board-level issue is duping a growing number of Apple iPhone owners. In the past, users ran into iPhone 6+ touch issues which became known as Touch Disease. A surprising amount of iPhone 7 owners are now reporting problems with various audio functionalities. Users will first notice their microphone not working while making phone calls. The fault is known at the C12 pad on the audio integrated circuit chip. Technicians now commonly refer to it as the ‘Audio IC’ or ‘Loop disease’. It is unclear whether the issue is a manufacturer defect or due to regular wear of the device. Apple was recently hit with a class action lawsuit because of this particular issue. Fortunately, our technicians at Jet City Device Repair have the fix.
A common indicator of Audio IC disease is an error when using the voice memo app. Reports mention a grayed-out record button or an error message that reads ‘Recording Failed. No audio device found.’ Users also notice their microphone not working during phone calls. The speakerphone and Facetime icons also become grayed-out on your callscreen. Many users have also reported their iPhone won’t turn on. Others state very long boot up time when powering up their devices. An Apple icon will seem to hang for minutes on end before finally powering up all the way.
Audio IC Symptoms
Voice memo error
Videos don’t record audio
People can’t hear you on calls
Disclaimer: This repair is not for the faint of heart. If you do not have any soldering experience, we recommend not attempting the repair. A small misstep could leave your phone permanently damaged. While the issue doesn’t directly affect your internal storage, we always recommend backing up any important data.
The problem exists not because of the IC chip itself, but with its connection to the logic board. First, we must desolder and remove the IC chip. Next, we clean the remaining pads and install a jumper to the C12 pad. The jumper creates a more reliable permanent repair because it makes a connection to where C12 runs to even if the pad can’t make that connection. Once installed, we must re-ball the IC-chip in order for it to fasten back to the logic board. The IC-chip must also be oriented and aligned accurately for all of the contacts to meet. This process helps to close the gap that causes all these audio issues.
The technique takes a trained hand and the proper tools to be successful. Jet City has the equipment and know-how to reverse this problematic issue. Contact us today and we can help return your phone back to normal.