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Protecting Customers & Employees from the Coronavirus (COVID-19)

Latest Update

Coronavirus: keeping employees & customers safe.May 1, 2021 – Back to (mostly) Regular Hours

In the past few months we’ve closed stores and then reopened with limited hours & staff. We are now back to full strength. Here are the hours we are currently open.

Wallingford Store (Seattle, WA)
10am – 7pm Monday – Friday
10am – 5pm Saturday
Closed Sunday

Bellevue Store (Bellevue, WA)
10am – 7pm Monday – Friday
10am – 5pm Saturday
Closed Sunday

Loop Store (Chicago, IL)
9am – 7pm Monday – Friday
10am – 5pm Saturday
Closed Sunday

Jet City Precautions & Procedures

We’re being careful as we reopen.

Our goal is to get back to business AND¬†keep employees, customers, and our communities safe. We wish some of these steps weren’t necessary because we enjoy making customers comfortable and socializing with them, but these steps are critical to keep people safe.

  1. Coronavirus: protectiong employees & customersEmployees wear masks.
  2. Customers must wear masks. Don’t have one? We have disposable masks for free.
  3. Physical barrier between employees and customers.
  4. Only 1 customer in the store at a time.
  5. Waiting / lounge / common areas closed.
  6. Lots of hand sanitizer for everyone.
  7. Disinfect common surfaces several times a day.
  8. Contactless hand-off of devices.
  9. Devices cleaned before & after repair.
  10. Contactless credit card payment.
  11. Credit card payments encouraged, but we will accept cash.
  12. Frequent hand washing by employees.

We know there is no fool-proof way to stop the spread of germs, but we think these precautions will help keep staff and customers healthy.

Have other suggestions for us? We’d love to hear them. Please let us know.