Jet City Device Repair in Wallingford wants to make getting your phone repaired a breeze. This is why we think planning for your repair can make life that much easier. While we do offer some great amenities at our shop, the neighborhood itself has so much to offer. We decided to ask our technicians about their top 5 spots near our Wallingford shop.
At Our Shop.
Looking to have your phone repaired quickly and maybe catch up on some work while you wait? This is where we shine. We schedule appointments to get our customers back on their proverbial feet in no time. We want to go beyond only being quick. Our goal is to make getting your phone repair an enjoyable experience (don’t believe me? Check out these reviews). All of our locations have Free WiFi and coffee for you while you wait. We also have a hilarious list of “How My Phone Broke” stories from our past customers. There are some seriously funny ones in there. Seriously.
The Apple Watch goes everywhere you go. It assists you in counting steps or can even help you find your iPhone that was lost under a couch cushion. But like it’s big brother, the iPhone, the battery ages and can be easily damaged. Unlike a smartphone, the watch is strapped to your wrist. This makes it even more exposed to the elements and potential damage. Like our manager Neal Dexter explained to USA Today, mobile electronics are getting more fragile and easy to break. Especially so with wearable tech. That is where Jet City Device Repair steps in. Our techs are proud to help and start offering the Apple Watch Repair.
Another pervasive board-level issue is duping a growing number of Apple iPhone owners. In the past, users ran into iPhone 6+ touch issues which became known as Touch Disease. A surprising amount of iPhone 7 owners are now reporting problems with various audio functionalities. Users will first notice their microphone not working while making phone calls. The fault is known at the C12 pad on the audio integrated circuit chip. Technicians now commonly refer to it as the ‘Audio IC’ or ‘Loop disease’. It is unclear whether the issue is a manufacturer defect or due to regular wear of the device. Apple was recently hit with a class action lawsuit because of this particular issue. Fortunately, our technicians at Jet City Device Repair have the fix.
A common indicator of Audio IC disease is an error when using the voice memo app. Reports mention a grayed-out record button or an error message that reads ‘Recording Failed. No audio device found.’ Users also notice their microphone not working during phone calls. The speakerphone and Facetime icons also become grayed-out on your callscreen. Many users have also reported their iPhone won’t turn on. Others state very long boot up time when powering up their devices. An Apple icon will seem to hang for minutes on end before finally powering up all the way.
Audio IC Symptoms
Voice memo error
Videos don’t record audio
People can’t hear you on calls
Disclaimer: This repair is not for the faint of heart. If you do not have any soldering experience, we recommend not attempting the repair. A small misstep could leave your phone permanently damaged. While the issue doesn’t directly affect your internal storage, we always recommend backing up any important data.
The problem exists not because of the IC chip itself, but with its connection to the logic board. First, we must desolder and remove the IC chip. Next, we clean the remaining pads and install a jumper to the C12 pad. The jumper creates a more reliable permanent repair because it makes a connection to where C12 runs to even if the pad can’t make that connection. Once installed, we must re-ball the IC-chip in order for it to fasten back to the logic board. The IC-chip must also be oriented and aligned accurately for all of the contacts to meet. This process helps to close the gap that causes all these audio issues.
The technique takes a trained hand and the proper tools to be successful. Jet City has the equipment and know-how to reverse this problematic issue. Contact us today and we can help return your phone back to normal.