Apple Watch Repair

Apple Watch Repair – Same Day Awesomeness

The Apple Watch goes everywhere you go. It assists you in counting steps or can even help you find your iPhone that was lost under a couch cushion. But like it’s big brother, the iPhone, the battery ages and can be easily damaged. Unlike a smartphone, the watch is strapped to your wrist. This makes it even more exposed to the elements and potential damage. Like our manager Neal Dexter explained to USA Today, mobile electronics are getting more fragile and easy to break. Especially so with wearable tech. That is where Jet City Device Repair steps in. Our techs are proud to help and start offering the Apple Watch Repair.

Jet City technicians are awesome at what they do. Just check out our 1,058 5-star yelp reviews if you don’t believe us.

We have repaired our fair share of Apple Watch devices since they have been on the market. Here are the two most requested Apple Watch Repairs:

  • Screen Repair
  • Battery Repair

How to Have Your Apple Watch Repaired

Our technicians are experienced at the Apple Watch Repair. We have taken special measures to offer these repairs same day or with a 1-hour appointment. If you are not sure what is happening with your device, we also offer free diagnostics. If you know what repair you need, just follow these steps:

  1. Contact your closest shop to schedule or ask any questions about your Apple Watch Repair.
  2. Come in at your appointment time to check in your device.
  3. The repair takes about 1 hour to complete. We have free coffee and WiFi while you wait.

Not From Seattle or Chicago?

We realized not everyone is a city person. Some people simply don’t like traffic. We definitely don’t want to leave anyone stuck with a broken device because of that. That is why we accept mail-in repairs from anywhere in the country. Once received, the majority of our mail-in repairs are fixed the same day they land and then placed back in the mail. We have a lot of experience with shipping electronics. Here is a video we put together a short video a few years back with a few tricks and tips. Check it out:

We are here to help! Feel free to contact us at any time if you have any questions.

Apple Watch Repair

iPhone 7 Audio IC – “Loop Disease” What is it?

Audio IC and Your iPhone 7 Speaker Problems

Another pervasive board-level issue is duping a growing number of Apple iPhone owners. In the past, users ran into iPhone 6+ touch issues which became known as Touch Disease. A surprising amount of iPhone 7 owners are now reporting problems with various audio functionalities. Users will first notice their microphone not working while making phone calls. The fault is known at the C12 pad on the audio integrated circuit chip. Technicians now commonly refer to it as the ‘Audio IC’ or ‘Loop disease’. It is unclear whether the issue is a manufacturer defect or due to regular wear of the device. Apple was recently hit with a class action lawsuit because of this particular issue. Fortunately, our technicians at Jet City Device Repair have the fix.

Audio IC

A common indicator of Audio IC disease is an error when using the voice memo app. Reports mention a grayed-out record button or an error message that reads ‘Recording Failed. No audio device found.’  Users also notice their microphone not working during phone calls. The speakerphone and Facetime icons also become grayed-out on your call screen. Many users have also reported their iPhone won’t turn on. Others state very long boot up time when powering up their devices. An Apple icon will seem to hang for minutes on end before finally powering up all the way.

Audio IC Symptoms

  1. Slow startup
  2. Voice memo error
  3. Grayed-out speakerphone
  4. Videos don’t record audio
  5. People can’t hear you on calls

Audio IC

The Fix

Disclaimer: This repair is not for the faint of heart. If you do not have any soldering experience, we recommend not attempting the repair. A small misstep could leave your phone permanently damaged. While the issue doesn’t directly affect your internal storage, we always recommend backing up any important data.

The problem exists not because of the IC chip itself, but with its connection to the logic board. First, we must desolder and remove the IC chip. Next, we clean the remaining pads and install a jumper to the C12 pad. The jumper creates a more reliable permanent repair because it makes a connection to where C12 runs to even if the pad can’t make that connection. Once installed, we must re-ball the IC-chip in order for it to fasten back to the logic board. The IC-chip must also be oriented and aligned accurately for all of the contacts to meet. This process helps to close the gap that causes all these audio issues.

The technique takes a trained hand and the proper tools to be successful. Jet City has the equipment and know-how to reverse this problematic issue. Contact us today and we can help return your phone back to normal.

Audio IC
A technician repairing and iPhone 7 audio ic.

 

Apple Watch Repair

Profile: Bellevue Smartphone & Tablet Repair Store

Jet City Device Repair has been doing smartphone & tablet repair on Seattle’s Eastside since 2013 (started in Seattle in 2008). We’ve moved from  a small office in Bellevue, to a retail store in Redmond, and in late  2017 we moved to our current location at 968 110th Ave NE, Bellevue, WA.

Continue reading “Profile: Bellevue Smartphone & Tablet Repair Store”